User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
Chapter 6 - IVR and Entry Queue Services
6-54
Personal code
request
“Please enter your personal code.
Press the pound key (#) when
complete.”
PINRQST.ACA
Personal code
failure
“Invalid personal code.” PINFAIL.ACA
Press any key “Press any key to enter the
conference.”
ANYKEY.ACA
General:
Conference
Secured
“The conference is now secured.” SECURED.ACA
General:
Conference Un-
secured
“The conference is now in an
unsecured mode.”
UNSECURE.ACA
General: Wait for
chairperson
“Please wait for the chairperson to
join or start the conference.”
LDRWAIT.ACA
General: First to
join
“You are the first person to join the
conference.”
FIRST.ACA
General: Indication
of a “Mute all but
me” operation
“All conference participants are now
muted.”
ALLMUTE.ACA
General: Indication
of a “Un Mute all
but me” operation
“All conference participants are now
unmuted.”
ALLUNMTE.ACA
General
Chairperson
dropped
“The chairperson has left the
conference.”
CHAIRDRP.ACA
General: End time
alert
“The conference is about to end.” ENDALERT.ACA
Table 6-16: Default IVR Messages (Continued)
Message Type Message Text File Name