User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
MGC Manager User’s Guide - VoicePlus Edition
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Printing IVR/DTMF Codes
You can print the list of operations and their corresponding DTMF codes
defined in the IVR Message Service. Data may be sent to a printer, saved to a
file or copied to a clipboard. The printed list includes the operation, the input
keys that are required and the type of permission for this operation
(chairperson only or everyone).
To print the list of DTMF codes:
1. Expand the IVR Message Services tree.
2. Right-click the icon of the IVR Message Service whose DTMF codes to
print, and then click Print IVR Data.
The Print dialog box opens.
3. In the Name Of Operator field, enter the name of the operator who
initiated the report (optional).
4. From the Report To options, select the destination to which the codes
data is to be sent:
— File - To save the list of DTMF codes to a text file
— Printer - To print the list of DTMF codes to the default printer
— Clipboard - To copy the list of DTMF codes to the clipboard for use
by other applications