User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
MGC Manager User’s Guide - VoicePlus Edition
6-21
6. In the Welcome Message dialog box, click Next.
The Conference Chairperson dialog box opens.
7. Click Enable Conference Chairperson to enable a participant to
connect to the conference as a Chairperson and play the appropriate
messages while the participant waits in the IVR queue. If this option is
disabled, the participant will not hear the prompt to enter the chairperson
password and therefore will not be able to connect as chairperson.
8. Select the appropriate audio files and options:
Table 6-5: IVR Service Properties - Conference Chairperson
Field/Option Description
Chairperson Identifier
Request
Select the message requesting the participants to
enter the key that identifies them as the
conference chairperson.
Request Chairperson
Password
Select the message that prompts the participant
for the chairperson password.
Chairperson Password
Failure Message
Select the message requesting the participant to
type that password again when the participant
failed to enter the chairperson password correctly.
Chairperson Identifier
Key
Enter the key to be used for identifying the
participant as a chairperson.
Possible keys are: pound key (#) or star (*).