User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
Chapter 1 - VoicePlus Overview
1-16
Connecting to an On Going Conference
You can add dial-out participants to the conference either by selecting the
participants from the Participant database, from a User Template file or by
defining them directly during the On Going Conference. For a discussion on
adding participants directly to the conference, see Chapter 4, “Adding New
Participants to a Conference” on page 4-22.
Dial-in participants can connect directly to the conference using its dial-in
number (PSTN/ISDN/T1-CAS participants) dialing string composed of the IP
Network Service Prefix and conference Numeric ID (H.323 participant) or the
conference URI (SIP participant).
Undefined participants connect to a conference by using the conference dial-
in number (ISDN/T1-CAS/PSTN), dialing string (H.323) or SIP URI (SIP).
The ISDN/T1-CAS dial-in number, the H.323 Network Service Prefix and
conference numeric ID are displayed in the Status pane of the MGC Manager
main window.
To view the list of On Going Conferences and their dial-in numbers:
• Expand the MCU tree, and then click the On Going Conferences icon.
The list of On Going Conferences with their H.323 Network Service
Prefixes, Numeric IDs and dial-in numbers are displayed in the Status
pane.
For a description of the Status and Monitor pane columns, see MGC
Manager User’s Guide, Volume I, Chapter 5.
Undefined Dial-in ISDN Participants
Undefined ISDN participants dial-in to a conference directly using the dial-in
number provided by the conference organizer or the MGC Manager operator.
If necessary, add the country code and area code.
ISDN/T1-CAS/PSTN