User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
Chapter 5 - Meeting Rooms and Entry Queues
5-20
H.323 Participant:
H.323 participants connect to an Entry Queue by dialing the H.323 Network
Service Prefix and the Entry Queue Numeric ID or name.
[H.323 Network Service Prefix][EQ Numeric ID]
For example, if the H.323 Network Service prefix is 100, the Entry Queue
Numeric ID is 1122, and the Entry Queue name is POLYCOM, the participant
dials 1001122 or 100POLYCOM. Upon connection to the Entry Queue, they
are routed to the destination conference in the same way as ISDN/PSTN/
T1-CAS participants.
H.323 participants can also bypass the Entry Queue voice messages and the
conference IVR messages by adding the correct Numeric ID of destination
conference and, if necessary, Conference Entry Password to the initial dial
string:
• To be routed directly to the conference, add the Numeric ID of the
destination conference to the dial string:
[Network Service Prefix][EQ Numeric ID] [##Destination
Conference Numeric ID#]
For example, if the H.323 Network Service prefix is 23, the Entry Queue
ID is 1122 and the destination Conference ID is 2241, the dial string is
1001122##2241#.
• To be routed directly to the conference and bypass the Entry Queue and
the conference IVR queue, add the Conference Entry password, enclosed
by pound signs, to the dial string:
[Network Service Prefix][EQ Numeric ID] [##Destination
Conference Numeric ID#][#Password#]