User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
Chapter 1 - VoicePlus Overview
1-12
Audio Only Conferences
The MGC Manager provides various methods to set up and schedule
conferences. Each method is represented in the MCU tree by a name and an
icon.
After the scheduling method is determined, you must select a conference
type, and determine how the participants connect to the conference:.
Participants can connect to the conference by an accessing method such as
Entry Queue, conference IVR Queue, or directly and by the conferencing
service level, i.e. operator attended or unattended conferencing.
When user’s move from one conference to another, they maintain the
resources as allocated to them. A VTX 1000 user who moves from a VTX
enabled conference to a VTX disabled conference is able to move back to the
VTX enabled conference and maintain the wide band connection as initially
allocated.
Reservation Templates
A Reservation template contains a partial or complete definition of a single
conference. It is used to run a series of conferences that use the same
parameters, such as participants, transmission rate and phone connections.
You can use a Reservation template to schedule a conference to start
immediately (On Going Conference), or to start automatically at a predefined
date and time (Reservation).
For information on defining a reservation template, see the MGC Manager
User’s Guide Volume II, Chapter 7.
Default Reservation Templates
Five default Reservation templates are installed with the MGC Manager:
• Default-Audio: is the only Reservation template designed for Audio
Only conferencing. It includes the default IVR Service.