User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
5-1
5
Meeting Rooms and Entry Queues
Meeting Rooms are used for on demand conferencing. Entry Queues are a
single-dial lobby for routing participants to their target conferences without
having to allocate dial-in numbers to each conference or Meeting Room.
Entry Queues are also used for Ad Hoc conferencing to start On Going
Conferences without prior scheduling. This chapter describes the definition of
Meeting Rooms and single-dial Entry Queues that are used for routing
participants to their destination conferences.
Meeting Rooms
Meeting Rooms are conferences that have no allocated resources on the MCU
or a starting date and time. They are created once but remain on the MCU in
Passive mode and can be activated as many times as required. When the
conference ends, the conference reverts to the passive Meeting Room mode
until the next activation. It remains in the MCU memory (configuration) and
is displayed in the Meeting Rooms list. For a detailed description of Ad Hoc
Conferencing, see, MGC Manager User's Guide, Volume II, Chapter 3, “Ad
Hoc Conferencing and External Database Authentication”.
The Meeting Room is activated when the first participant connects to it. The
conference connection information is given to all other participants by the
Meeting Room owner. The Meeting Room is terminated when the last
participant disconnects from the conference or when the chairperson leaves
the conference, depending on the conference settings. However, Meeting
Rooms can be manually terminated at any time by the MGC Manager
operator, or by the conference chairperson via the WebCommander or by
using the appropriate DTMF code.
Meeting Rooms can be defined in the MGC Manager and in the
WebCommander application.