User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
MGC Manager User’s Guide - VoicePlus Edition
4-71
— Disconnect the invitee and continue dialing out to invite other
individual by pressing *2 on your touch-tone telephone.
— Admit the invitee and return to the conference (thus ending the
Invite session) by pressing *3 on your touch-tone telephone.
— Disconnect the invitee and return to the conference (thus ending the
Invite session) by pressing *4 on your touch-tone telephone.
If the invitee did not answer the call, you can do one of the following:
— Disconnect the invitee and continue dialing out to invite other
individual by pressing *2 on your touch-tone telephone.
— Disconnect the invitee and return to the conference (thus ending the
Invite session) by pressing *4 on your touch-tone telephone.
Chairperson Initiated Blast Dial-out
Using the appropriate DTMF code, the chairperson or the participant
(depending on the configured permission) can indicate to the system when to
start the dial-out to multiple pre-defined participants.
This option prevents the system from automatically dialing out to pre-defined
participants in a Meeting Room. The chairperson can indicate to the system to
connect all predefined dial-out participants or to dial to individual dial-out
participants by indicating their sequential order number in the list of
participants defined for the conference.
In such a case, the chairperson enters the appropriate DTMF code followed
by the participant number on the list. For example, if the DTMF code is *25*
for blast dial-out, to instruct the system to dial to the third participant on the
list, the chairperson enters *253. To instruct the system to dial-out to all
predefined participants in one operation, the chairperson enters the DTMF
code, for example (*25*).
The DTMF code assigned to blast dial-out operation may be configured in the
IVR Message Service - DTMF Codes dialog box. For more details, see
Chapter 2.