User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
MGC Manager User’s Guide - VoicePlus Edition
4-69
Changing passwords is not permitted when a conference is in any of the
following modes:
• Voting session
• Invite session
• Roll Call session
• Entry Queue with waiting participants
The default DTMF code for playing the appropriate Help menu is *83.
In an Entry Queue Access conference, both the conference and chairperson
passwords must be unique and cannot be identical to any other conference
that is accessed via the Entry Queue.
Table 4-5: Password Modification DTMF/IVR Sequences
User Action IVR Message
Chairperson or participant enters the
required “change password” DTMF
code (1 or 2), or presses 9 to exit the
menu.
“Press one to change conference
password. Press two to change the
chairperson password. Press nine to
exit the menu”.
Chairperson or participant enters 1. “Please enter the new conference
password. Press the pound key to
complete”.
Chairperson or participant enters 2. “Please enter the new chairperson
password. Press the pound key when
complete”.
Chairperson or participant enters 9
and exits the menu.
“Press nine to exit the menu”.
Chairperson or participant enters the
new password. Password
confirmation request.
“Please re-enter the new password.
Press the pound key to complete.”
Chairperson or participant confirms
the password. System confirms
update.
“The password has been successfully
changed”.
While confirming the new password,
chairperson or participant enters the
existing password.
“The new password is invalid”.