User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
MGC Manager User’s Guide - VoicePlus Edition
4-49
To view the voting results file:
• Using any word processor, open the text file.
Following is a sample of voting results text file.
Pension Plan
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Q. Existing Pension Plan (3 Votes)
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Demo EQ_929 (001)
Demo EQ_928 (000)
Sara
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1. ABC Pension (1 Vote)
Demo EQ_928 (000)
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2. XYZ Pension Plan
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3. PAT Pension Plan
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4. choice #4
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5. choice #5
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6. choice #6
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7. choice #7
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8. choice #8
Placing a Conference On Hold
An operator or a chairperson can place an On Going Conference On Hold. In
this state, conference participants hear background music. If you place the
conference On Hold during its definition or when starting it, you can cancel
the On Hold state later, for example when all the participants have
successfully connected.
You can activate and deactivate the On Hold function from the Conference
right-click menu, from the Conference toolbar or from the On Going
Conference - Properties dialog box.
Alternatively, chairpersons can place a conference on hold, using the
appropriate DTMF code (the default DTMF code is *1).
When the conference is placed on hold, the Conference On Hold icon is
displayed in the Status column in the Monitor and Status panes and the
Release On Hold Conference button is displayed in the Conference
toolbar.