User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
Chapter 4 - Operations Performed During On Going Conferences
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The Q&A toolbar contains the following buttons:
Adding Questioners to the Q&A Queues
Participants can be added as questioners to the Q&A queue using one of the
following options:
• Questioners are added to the Q&A queue once they press the appropriate
DTMF code on their DTMF input device (default DTMF code is *22).
An appropriate audio message is played to confirm the participant
addition to the Q&A queue.
Table 4-1: Q&A Toolbar Buttons
Function Button Description
Clear QA Clears all participants from the Q&A queue.
Next Questioner Lets the next participant in the Q&A queue or
the selected participant ask a question.
Add Participant to
Q&A
Adds a participant to the Q&A queue.
Remove Participant
from Q&A
Removes a participant from the Q&A queue.
Move participant to
first position in Q&A
Moves the participant to the first position in the
Q&A queue (enabling this participant to
become the next questioner).
Move participant to
last position in Q&A
Moves the participant to the end of the Q&A
queue.
View All Q&A
Participants
To view only participants waiting in the Q&A
queue.
View All To view all participants in the conference.
Q&A Parties out of
Total Parties
1/10 Displays the number of participants currently
waiting participants in the Q&A queue and the
total number of participants connected to the
conference.