User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
MGC Manager User’s Guide - VoicePlus Edition
4-31
To add a remark longer than 300 characters, split the text into several
remarks, using the Update Remarks button to save the current remark
and start a new remark.
To add multiple remarks, repeat steps 2 and 3.
4. Click OK.
The dialog box closes and the new remark is written to the CDR file and
moved to the Remarks History box.
Locking and Unlocking a Conference
The operator or chairperson can lock or unlock an On Going Conference to
undefined dial-in participants. In addition, you can lock a conference during
its definition and, if required, unlock it while it is going on. The purpose of
conference locking is to:
• Limit the number of undefined dial-in participants connecting to the
conference
• Prevent additional participants from connecting to the conference once
all the required participants are connected
• Save resources
You can lock and unlock the conference from the right-click menu, from the
toolbar or from the Conference - Properties dialog box.
Alternatively, chairpersons can lock or unlock a conference from their
endpoint using the appropriate DTMF code. The default code is #7 for
locking; *7 for unlocking.