User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
MGC Manager User’s Guide - VoicePlus Edition
4-13
To designate or cancel a participant as the Exclusive Speaker:
• In the Browser, Monitor or Status panes, right-click the Participant icon,
and then click Exclusive Speaker or Cancel Exclusive Speaker.
In the Exclusive Speaker mode, the selected participant becomes the
conference speaker while all the other participants are automatically
muted by the system.
The Exclusive Speaker icon is displayed in the Audio column in the
Monitor and Status pane. The Muted by MCU icon is displayed in
the Audio column of all other participants.
Changing Participant’s Status to Conference Chairperson
During On Going Conferences, operators can designate a participant to
function as the conference chairperson. The chairperson can perform various
operations during the conference, such as lock or unlock the conference to
dial-in participants, initiate a voting session, become the conference exclusive
speaker while muting all other participants, and more.
This option is enabled in conferences in which the Conference Chairperson
option is enabled in the assigned IVR Service.
To change a participant’s status to conference chairperson:
• In the Browser, Monitor or Status pane, right-click the participant's icon
and then click Change to Chairperson.