User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
Chapter 4 - Operations Performed During On Going Conferences
4-6
For a description of all the participants’ connection status indications and
icons, see Table 3-2: On Going Conference - Monitor Pane Columns,
page 3-7.
Changing Participant Connection Types (Dial-In/Dial-Out)
You can change the connection type used by the participant to connect to the
conference. For example, when the participant cannot dial-in and you want
the MCU to dial-out to the participant, you can toggle between the dial-in and
dial-out connection type.
To toggle between Connection Types:
1. In the Monitor pane, Status pane or Browser pane, list the participants
defined for the conference.
2. Right-click the participant's icon whose connection type needs to be
changed, and then click Dial In or Dial Out (depending on the
participant's current definition).
The system toggles between dial-in and dial-out depending on the
current participant connection type.
• The Connection Type parameter can be changed only when the participant is
disconnected from the conference and both dial-in and dial-out parameters
are defined in the Participant Properties - Identification dialog box.
• If the dial-in phone numbers are not defined for the participant when
switching to dial-in and the Meet Me Per option is set to MCU - conference,
the system automatically allocates the appropriate phone numbers from the
list of dial-in numbers defined in the Network Service that was selected for
participants.
• If the Meet Me Per option is set to Party or Channel, and no CLI number is
defined for the participant, the system will reject the participant’s call.