User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
MGC Manager User’s Guide - VoicePlus Edition
3-45
7. If the participant has been disconnected, click the Disconnection Cause
tab to view the reasons for the participant’s inability to connect to the
conference.
The H.323 Participant Properties - Disconnection Cause tab opens.
The following information is displayed for the disconnected participant:
Table 3-17: VoIP Participant Properties - Disconnection Cause
Field/Option Description
Call Disconnection
Reason
Gatekeeper Failure and H323 Failure disconnection
cause categories are exclusive to H.323 participants.
All other statuses are identical to ISDN participants
and are described in Table 3-12, “ISDN Participant
Properties - Disconnection Cause,” on page 3-37.
• Gatekeeper Failure - Participant’s failure to
connect to the conference is caused by the
gatekeeper.
• H323 Failure - Participant’s failure to connect to
the conference is caused by the MCU H.323 card.
Cause Describes the cause of disconnection according to the
category indicated in the Call Disconnection Reason.