User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
MGC Manager User’s Guide - VoicePlus Edition
3-39
The following Identification parameters can be modified for a connected
participant:
If required, modify the following parameters:
— change the participants name by entering a new name in the Name
field
— enter information in any or all User Defined fields
— adjust the broadcasting / listening volume using the slider
— change the VIP status by selecting or clearing the VIP check box
2. Click the Connection Info1 tab.
The Participant Properties - Connection Info1 dialog box opens.
3. To view detailed connection information per channel, expand the dialog
box, by clicking Channel Info.
Table 3-13: VoIP Participant Properties - Identification
Field/Option Description
Name Indicates the participant’s name.
User Defined 1-4 Place to enter additional data about the participant, for
example the email address, telephone number, or any
other identifying information.
Broadcasting
Volume
The volume at which the participant is heard by other
participants. If not modified, the volume stays at the
default level 5.
Listening Volume The volume at which the participant hears other
participants. If not modified, the volume stays at the
default level 5.
VIP Indicates whether the participant is defined as a VIP.
For more information on the Identification and Advanced parameters that can be
modified during an On Going Conference only if the participant is disconnected,
see Chapter 4, “Changing the Disconnected Participant’s Properties” on page 4-
10. For description of the IP participant definition, see Chapter 2, “Defining New
On Going Audio Conferences” on page 2-14.