User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
MGC Manager User’s Guide - VoicePlus Edition
3-27
Participant Level Monitoring
In addition to the information that appears in the Status and the Monitor
panes, you can also view the connection parameters and status of each of the
conference participants. This feature is especially useful if there is a problem
during the connection of the participant to the conference.
“Meet Me” dial-in participants (those who were not defined by the scheduler
prior or during the conference) are automatically named by the system. These
names are displayed next to the participant icon. The name is composed of the
Entry Queue or On Going Conference name and a number.
Using the Participant Properties dialog box, you can verify the properties of
the ISDN or VoIP participant who is connected to a conference. The
Identification, Advanced, Connection Info1, Connection Info2, Resource
Details, Disconnection Cause, H.221 (or another used protocol) tabs are only
displayed during an On Going Conference. These tabs contain information
about the participant status while the conference is running and are used
mainly to monitor the participant when a connection problem occurs.
For a detailed description of participant properties that can be modified during a
conference, see Chapter 4, “Participant Level Operations” on page 4-5.