User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
Chapter 3 - Monitoring On Going Conferences
3-22
Noisy Line Detection Mechanism and Automatic Muting
Noisy Line Detection Mechanism analyzes the participant’s line signal in
order to detect a noisy line and notify the operator. Noise on a participant’s
line can be caused by background noise, faulty equipment and noises
emanating from the line itself. Noisy Line Detection is enabled and disabled
on MCU level in the “system.cfg” by defining the detection sensitivity.
For more details, see the MGC Administrators Guide, Chapter 5.
During an On Going Conference, you can monitor noisy participant lines by
selecting the Noisy Line monitor filter. See “Monitor Filter” on page 3-17
When the Noisy Line filter is enabled, the indicating icon appears in the
Connection column if a noisy line is detected by the system.
In addition, you can enable the SilenceIT option to automatically mute the
audio participants who are identified as having a noisy line. SilenceIT uses an
algorithm that detects continued background music or other noise that is not
in the range of human speech. SilenceIT can be applied to Audio participants
in Audio Only and Video conferences. This feature is enabled for conferences
with IVR Service, during the conference setup/reservation stage, using the
Conference Properties - Settings tab option.
For a detailed description, see Chapter 6, “Using SilenceIT” on page 6-6.