User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
Chapter 3 - Monitoring On Going Conferences
3-20
such as voting, question and answer sessions, via their DTMF input device
using the appropriate DTMF codes. However, because of the mode, these
operations or status changes are not displayed in the MGC Manager Monitor
pane. Only conference statuses are indicated by special Secure mode icons.
Table 3-6 lists the icons that indicate the statuses of a Secure Audio Only
conference.
Table 3-6: Secure Conference Status Icons
Icon Indication Description
Secure
conference
The audio only On Going Conference is in the
Secure mode; the conference properties and the
participants’ list are hidden.
Faulty
secure
conference
An exclamation point appears next to the secure
conference icon when one of the following statuses
occurs: Empty, Single Party, Not Full, Faulty
Connection, Resource Deficiency and Bad
Resources. For a detailed description of these
statuses, see Table 3-2 on page 3-7.
Note: Due to the locked nature of conference, no
action can be taken to resolve these problems.
End-of-
conference
alert for
Secure
conference
The secure conference is about to end.