User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
MGC Manager User’s Guide - VoicePlus Edition
3-11
Connection
(cont.)
Single
Participant
Only one participant is defined, or
only one of the defined participants
is connected.
Resource
Deficiency
The resources currently installed in
the MCU, such as audio cards,
cannot handle the requested
conference because it exceeds its
limitations.
Bad
Resources
A fault occurred in one of the
cards.
Participant Indicators
Connected The participant is successfully
connected to the conference.
(Gray)
Disconnected The defined participant is
disconnected from the conference.
This status may occur when the
participant is disconnected from
the On Going Conference either by
the operator or from the participant
side.
Connecting Displayed during the connection
process of a participant to the
conference.
Stand By In a conference that was set to
Dial-out Manually, the dial-out
participant is waiting for the MCU
call.
Waiting for
Dial-in
The system is waiting for the
defined dial-in participant to dial
into the conference.
Table 3-2: On Going Conference - Monitor Pane Columns (Continued)
Column
Name
Icon Indication Description