User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
Chapter 3 - Monitoring On Going Conferences
3-10
Status Displays additional information about On Going Conferences,
their participants, and the number of connected participants. A
change in participant status (usually in attended conferences) is
also displayed in the Status pane. The possible statuses and
their indications are listed in Table 3-3 on page 3-15.
Locked
conference
The conference is locked to dial-in
participants.
On Hold The conference is on hold; all
participants hear background
music.
On Hold and
Locked
The conference was placed on
hold and is locked to dial-in
participants.
Voting Voting session is in progress,
where participants express their
preference on a set of choices
using the touch-tone keypad.
Connection Indicates the connection status of the conference or a participant
when no indication is displayed and the conference is running
smoothly.
Conference Indicators
Empty No participant was defined for this
conference, or none of the defined
participants are connected.
Not Full Not all the participants who were
defined for this conference, are
connected.
Faulty
Connection
Participants are connected, but the
connection is problematic.
Table 3-2: On Going Conference - Monitor Pane Columns (Continued)
Column
Name
Icon Indication Description