User manual
Table Of Contents
- Table of Contents
- VoicePlus Overview
- Defining Standard Audio Only Conferences and Reservations
- Monitoring On Going Conferences
- General Monitoring
- Participants Queue
- Conference Level Monitoring
- Participant Level Monitoring
- Operations Performed During On Going Conferences
- Management Functions Overview
- Participant Level Operations
- Making Dial-Out Connections
- Changing Participant Connection Types (Dial-In/Dial-Out)
- Disconnecting Participants from Conferences
- Naming Undefined Dial-in Participants
- Changing the Disconnected Participant’s Properties
- Moving a Participant from one Conference to Another
- Designating an Exclusive Speaker
- Changing Participant’s Status to Conference Chairperson
- Designating a VIP Participant
- Adjusting Participant’s Broadcasting and Listening Volume
- Muting and Unmuting Participant’s Audio
- Enabling/Disabling Auto Gain Control (AGC)
- Modifying the Participant’s User Defined Properties
- Conference Level Operations
- Adding New Participants to a Conference
- Muting Dial-In Participants Upon Connection
- Adding Remarks During an On Going Conference
- Locking and Unlocking a Conference
- Managing Question-and-Answer Sessions
- Managing Voting Sessions
- Placing a Conference On Hold
- Modifying Conference General Parameters
- Changing the Conference Duration
- Ending a Conference before its Scheduled Termination Time
- Rescheduling Conference Reservations
- Deleting Recurring Reservations
- Printing Conference Data
- Managing Conferences Using DTMF Codes
- Meeting Rooms and Entry Queues
- IVR and Entry Queue Services
- Attended Conferencing
- Requirements for an Attended Conference
- Defining an Operator Conference
- Setting the Participants Connection to the Conference to Attended Mode
- Participants Queue Management
- Managing Attended Participants from the Browser, Status and Monitor Panes
- Recording
- Appendix A: Glossary
Chapter 3 - Monitoring On Going Conferences
3-8
Name (cont.) End-of-
conference
alert
Indicates that the conference is
about to end.
Faulty audio
conference
An exclamation point next to the
conference icon indicates that the
conference has a problem and
requires operator’s assistance.
The cause of the problem is listed
in the Connection column.
Secure
conference
A conference has been secured by
the chairperson to prevent outside
participants and operators from
joining, monitoring or controlling it.
For all secure conference statuses,
see Table 3-6 on page 3-20.
Participant Indicators
Dial-in participants who were undefined prior to the conference
start, are named using the conference name and a sequential
number that appears between brackets.
Standard
participant
Any dial-in or dial-out participant
connected to the conference.
Chairperson /
Leader
The participant defined as the
conference chairperson/leader.
The chairperson can manage the
conference using touch-tone
signals (DTMF codes), for example
lock or unlock the conference to
dial-in participants, initiate a voting
session, be the exclusive speaker,
mute all other participants.
Table 3-2: On Going Conference - Monitor Pane Columns (Continued)
Column
Name
Icon Indication Description