USER GUIDE UC Software 5.4.
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Table of Contents Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Disposal warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Introducing the VVX D60 Wireless Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Polycom VVX D60 Wireless Handset User Guide Reject an Incoming Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Hold a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Resume Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Place an Intercom Call to Another Wireless Handset . . . . . . .
Polycom VVX D60 Wireless Handset User Guide BroadSoft Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 View Contact Information for BroadSoft Directory Contacts . . . . . . . . . . . . . . . . . . . . . . . 28 Call a Contact from the BroadSoft Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Search the BroadSoft Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Polycom VVX D60 Wireless Handset User Guide Set the Ring Type for External Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Set the Ring Type for Internal Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Enable or Disable Keypad Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Set a Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Important Safety Instructions When using your VVX D60 Wireless Handset, follow basic safety precautions to reduce the risk of fire, electric shock and injury, including the following: ● Read and understand all the instructions. ● Follow all warnings and instructions marked on the handset. ● Unplug the handset from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a slightly damp cloth for cleaning.
Polycom VVX D60 Wireless Handset User Guide If the base station falls into water, do not retrieve it until you unplug the power cord and telephone line cords from the wall. Then pull the unit out by the unplugged cords. Replacing the Battery Disconnect all telephone lines from the wall outlet before replacing the battery. Dispose of used batteries according to the local published guidelines. 如果更換不正確之電池型式會有爆炸的危險,請依製造商說明書處理用過之電池 Replacement with an incorrect battery can cause an explosion.
Introducing the VVX D60 Wireless Handset The Polycom VVX D60 Wireless Handset and VVX D60 Base Station are accessories for the Polycom VVX Business Media Phones, and the wireless handset enables you to manage calls to your line at any time while you are away from your desk phone. This section includes overview information on using the wireless handset.
Polycom VVX D60 Wireless Handset User Guide VVX D60 Wireless Handset Hardware Feature Descriptions Reference Number Feature Feature Description 1 Soft keys Select a menu item displayed above the key. 2 Navigation keys / OK button Increase or decrease the ringer volume, scroll through menus, or move the cursor within fields. Press OK to enter the main menu, select a highlighted item, or save an entry or setting while in a menu. 3 Call button Place or answer a call, or view recent calls.
Polycom VVX D60 Wireless Handset User Guide F VVX D60 Base Station Hardware Feature Descriptions Reference Number Feature Feature Description 1 Find Press to locate the registered wireless handsets. Press and hold for a few seconds to register the wireless handset to the base station. 2 Status Indicator Indicates whether the handset is charging or the phone is in use. 3 Charging Cradle Place the wireless handset in the cradle to charge.
Polycom VVX D60 Wireless Handset User Guide 3 Press OK or Select to enter that menu. To return to the previous menu: » Press Back. To return to the Home screen: » Press . Tips for Setting Up the Base Station For maximum coverage and to reduce interference, follow these recommendations when you set up the VVX D60 Base Station: ● Place the base station within six feet of the main power socket and telephone socket so that the cables can reach.
Getting Started with the VVX D60 Wireless Handset Before you can begin using the VVX D60 Wireless Handset, your VVX business media phone must be running UC Software 5.4.3 or later, and the VVX D60 feature must be enabled on your phone. When the feature is enabled, you can pair the VVX D60 Base Station with your phone, then register the wireless handset with the base station.
Polycom VVX D60 Wireless Handset User Guide If for some reason the base station is no longer paired with the VVX business media phone, you can follow the steps below to pair the base station with the phone again using PC port pairing. To pair with the base station using PC port pairing: 1 On the VVX business media phone, navigate to Settings > Features > VVX D60 Configuration. 2 On the VVX D60 Configuration screen, select Base Station, and then select PC Port Pairing.
Polycom VVX D60 Wireless Handset User Guide Unregister the Wireless Handset If you need to replace a wireless handset, unregister the wireless handset before you register the new wireless handset to the base station. To unregister a wireless handset: 1 On the wireless handset, navigate to Menu > Settings > Features > Registration. 2 Select Deregister. The wireless handset displays a message confirming the deregistration. 3 Confirm you want to unregister the wireless handset.
Polycom VVX D60 Wireless Handset User Guide Cancel the Software Update If for some reason you no longer want to update the wireless handset software, you can cancel the update shortly after the update has started. Note that the base station will attempt to update the wireless handset two additional times after you cancel the update. To cancel the software update: 1 When the update notification displays, press within 20 seconds of viewing the notification.
Using Your VVX D60 Wireless Handset You can perform many of the same call functions on the VVX D60 Wireless Handset as you do on your VVX business media phone. This section includes the following call functions you can perform on the wireless handset.
Polycom VVX D60 Wireless Handset User Guide To place a call using an another line: 1 Press Lines, and select a line. 2 Enter your contact’s number or select a contact from a directory or Recent Calls. 3 Press OK, or to dial. Place a New Call During a Call You can place new calls to contacts during active calls. To place a new call during a call: 1 During a call, press New Call. 2 Enter a contact’s number or choose a contact from the directory, then press Call.
Polycom VVX D60 Wireless Handset User Guide Answer an Incoming Call You can choose to answer incoming calls on the wireless handset. To answer an incoming call: » Press or . Answer an Incoming Call during a Call A tone plays when you receive an incoming call during an active call on the wireless handset. To answer an incoming call during a call: » Press or to answer the incoming call. If you answered the incoming call, the first call is placed on hold automatically.
Polycom VVX D60 Wireless Handset User Guide Place an Intercom Call to Another Wireless Handset You can create an intercom call with another wireless handset to quickly send an announcement. To place an intercom call to another wireless handset when out of a call: 1 Do one of the following: Press Menu > Intercom, then select the wireless handset you want to connect with. Press 2 Press , select Intercom, then select the wireless handset you want to connect with when you are done with your message.
Polycom VVX D60 Wireless Handset User Guide 3 Press Transfer. The call is transferred when the contact answers the call. Initiate a Conference Call You can initiate a conference call with two other contacts. To initiate a conference call: 1 During a call, press Options > New Call. 2 Enter your contact’s number or choose a directory contact, then press Dial. 3 After the new call is answered, press Options > Conference.
Polycom VVX D60 Wireless Handset User Guide Park Calls You can park the current call and retrieve it on another wireless handset by entering the dedicated retrieval code. This feature is only available for lines registered with the BroadSoft BroadWorks Server. To park a call: 1 During the call, press Options > Call Park. 2 Enter the extension where you want to park the call. For example, enter 6889. Retrieve Parked Calls You can retrieve a parked call from any phone or wireless handset on the network.
Polycom VVX D60 Wireless Handset User Guide End a Call You can end an active call at any time. To end a call: » Press or place the wireless handset in the base station or charging cradle. Redial a Number You can view and redial any call entries on your phone. To redial a number: » Press Redial. Audio Adjustments You can control many of the audio functions on the handset, including using the speakerphone or earpiece, controlling the volume, or muting the microphone.
Polycom VVX D60 Wireless Handset User Guide Access Voicemail Messages You can access and listen to new voicemail messages from the wireless handset. To access and listen to voicemail messages: 1 Press Menu, then select Messages. 2 Select the Message Center. 3 Choose a line, then press Select. The wireless handset accesses the Message Center and you can listen to new voicemail messages.
Directories and Speed Dials The VVX D60 Wireless Handset can access the phone’s Contact Directory, BroadSoft Directory, and Corporate Directory, if available on the phone. You can perform the following tasks in each directory: ● In the Contact Directory, you can call, view, edit, delete or save any contact. ● In the BroadSoft Directory, you can view and search for BroadSoft contacts. You can also call any contacts in the list and add the contact to Contact Directory.
Polycom VVX D60 Wireless Handset User Guide To view contact information: 1 Press the Left navigation key < then select Contact Directory, or navigate to Menu > Directories > Contact Directory. 2 Enter your contact’s first name or the last name to search for your contact or press directory to your contact. to navigate the 3 Press Options > View Details. Sort the Contact Directory You can sort the directory to quickly search for a contact.
Polycom VVX D60 Wireless Handset User Guide To delete a Contact Directory entry: 1 Press the Left navigation key < then select Contact Directory, or navigate to Menu > Directories > Contact Directory. 2 Enter your contact’s first name or the last name to search for your contact or press directory to your contact. to navigate the 3 Press Options > Delete. 4 Press OK to confirm deletion.
Polycom VVX D60 Wireless Handset User Guide 2 Press Options > Advanced Search, then press Select. 3 Enter the contact’s information, then press Search to search for the desired entry. Save Corporate Directory Contacts to the Contact Directory You can save contacts from the Corporate Directory to the Contact Directory and edit the contact’s information before saving to the Contact Directory.
Polycom VVX D60 Wireless Handset User Guide 3 Press Options > Call. Search the BroadSoft Directory You can search for contacts in the BroadSoft Directory using a contact’s first or last name. To perform an advanced search for a BroadSoft Directory entry: 1 Press the Left navigation key < then select BroadSoft Directory, or navigate to Menu > Directories > BroadSoft Directory. 2 Press Options > Advanced Search. 3 Enter your contact’s information, then press Search to search for the desired entry.
Polycom VVX D60 Wireless Handset User Guide Call a Speed Dial Entry You can quickly call a contact from the Speed Dial list. To call a speed dial entry: 1 Press the Left navigation key < then select Speed Dial List, or navigate to Menu > Directories > Speed Dial List. 2 Navigate to the desired speed dial, press Options, and select Call.
Call Logs You can view the following types of call entries in the Call Logs: ● Missed calls – Record of calls that have been missed by the user. ● Received calls – Record of calls that have been received by the user. ● Dialed calls – Record of calls made or dialed by the user. ● Recent calls – Mixed record of the missed, received, and dialed calls. ● Remotely Answered - Record of calls to a shared line that were answered on another wireless handset.
Polycom VVX D60 Wireless Handset User Guide To delete a missed call entry: 1 Press the Right navigation key > then select Missed Calls, or navigate to Menu > Call logs > Missed Calls. 2 Navigate to the desired entry, press Options, and select Delete. 3 Select Yes to confirm deletion. Delete All Missed Call Entries You can delete all missed calls in the Missed Call list at one time.
Polycom VVX D60 Wireless Handset User Guide To call a received call entry: 1 Press the Right navigation key > then select Received Calls, or navigate to Menu > Call logs > Received Calls. 2 Navigate to the desired entry, press Options, and select Call. View Details for a Received Call Entry You can view information for the received call in the Received Calls list.
Polycom VVX D60 Wireless Handset User Guide Dialed Calls The calls that you have made are recorded under Dialed calls. You can call, view details for, and delete dialed call entries. You can also add contacts to the contact directory. Call a Dialed Call Entry You can call a recent contact from the Dialed Calls list. To call a dialed call entry: 1 Press the Right navigation key > then select Dialed Calls, or navigate to Menu > Call logs > Dialed Calls.
Polycom VVX D60 Wireless Handset User Guide Add a Dialed Entry to the Contact Directory You can add a call entry from the Dialed Calls list to the Contact Directory. To add a dialed call entry to the Contact Directory: 1 Press the Right navigation key > then select Dialed Calls, or navigate to Menu > Call logs > Dialed Calls. 2 Navigate to the desired entry, press Options, and select Add/Edit Contact. 3 Enter or edit the contact’s information, then press Save to save the contact to the Contact Directory.
Polycom VVX D60 Wireless Handset User Guide Delete All Recent Call Entries You can delete all missed calls in the Missed Call list at one time. To delete all recent call entries: 1 Press the Right navigation key > then select Recent Calls, or navigate to Menu > Call logs > Recent Calls. 2 Press Options, and select Delete All. 3 Select Yes to confirm deletion. Add a Recent Call Entry to the Contact Directory You can add a call entry from the Recent Calls list to the Contact Directory.
VVX D60 Wireless Handset Settings The VVX D60 Wireless Handset has a selection of settings that you can set to personalize the wireless handset. Set the Time and Date Format You can choose how the time and date display on the wireless handset. To set the time or date format: 1 Navigate to Menu > Settings > Preferences > Time & Date. 2 Select Clock Date, and choose a format. 3 Select Clock Time, and choose a format. Ring Type Settings You can set the ring type for external and internal calls.
Polycom VVX D60 Wireless Handset User Guide 2 Select Internal Calls, and choose a ring type. A sample of the ring type plays as you scroll through the list. Enable or Disable Keypad Tones By default, tones play when you press keys on the wireless handset. You can choose to disable this feature and stop tones from playing when keys are pressed on the keypad. To enable or disable keypad tones: 1 Navigate to Menu > Settings > Preferences > Keypad Tones.
Polycom VVX D60 Wireless Handset User Guide Multiline Setup You can set the default line that will be used automatically for incoming and outgoing calls on the wireless handset. The set default line displays on the Home screen of the wireless handset. To set up multilines: 1 Navigate to Menu > Settings > Features > Multiline Setup. 2 Select the incoming line or outgoing line. 3 Press OK to confirm. View Wireless Handset Information You can view information for your wireless handset.
Care and Maintenance Take Care of Your VVX D60 Wireless Handset Your wireless handset contains sophisticated electronic parts, so you must treat it with care. Place the wireless handset down gently. Save the original packing materials to protect your telephone if you need to ship it. Cleaning Your Wireless Handset Your wireless handset has a durable plastic casing. Clean it with a soft cloth slightly dampened with water or a mild soap only. Do not use excess water or cleaning solvents of any kind.