User's Manual
Chapter 6 - Testing and Troubleshooting
© Polycom, Inc. 117
69 Requested 
facility not 
implemented
The remote equipment is not capable of 
providing the requested supplementary 
service.
70 Only restricted 
digital 
information 
bearer is 
available
The network is unable to provide 
unrestricted digital information over bearer 
capability.
79 Service or 
option not 
available, 
unspecified
The network or remote equipment is unable 
to provided the requested service option for 
an unspecified reason. This might be a 
subscription problem.
81 Invalid call 
reference value
The remote equipment received a call with a 
call reference that is not currently in use on 
the user-network interface.
82 Identified 
channel does 
not exist
The receiving equipment is requested to use 
a channel that is not activated on the 
interface for calls.
83 A suspended 
call exists but 
this call identity 
does not
The network received a call resume request 
that contained a call identity information 
element that does not match any suspended 
call. 
84 Call identity in 
use
The network received a call suspend 
request that contained a call identity 
information element for a call that is already 
suspended.
85 No call 
suspended
The network received a call resume request 
when there was not a suspended call 
pending. This might be a transient error that 
will be resolved by successive call retries.
86 Call having 
requested call 
identity has 
been cleared
The network received a call resume request 
containing a call identity information 
element for a call that was cleared while 
suspended, either by timeout or by the 
remote user.
88 Incompatible 
destination
Indicates that an attempt was made to 
connect to non-ISDN equipment, such as an 
analog line.
Table 6-7. ISDN Call Status Codes (Continued)
Code Cause  Definition










