User manual

Table of Contents
Polycom, Inc ix
Viewing the Properties of an Ongoing SVC-based Conference ..........................13-14
Monitoring Operator Conferences and Participants Requiring Assistance ...... 13-18
Requesting Help .................................................................................................13-18
Request to Speak ................................................................................................. 13-19
Participant Alerts List ........................................................................................13-20
Participant Level Monitoring ............................................................................................13-21
Displaying Participants Properties ..........................................................................13-21
IP Participant Properties ............................................................................................ 13-22
Monitoring SIP BFCP Content .......................................................................... 13-32
Monitoring ISDN/PSTN Participants ..................................................................... 13-33
Monitoring Telepresence Participant Properties ...................................................13-38
Recording Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-1
Creating Multiple Virtual Recording Rooms on the RSS ............................................... 14-2
Configuring the RMX to Enable Recording ...................................................................... 14-2
Defining the Recording Link ......................................................................................14-2
Enabling the Recording Features in a Conference IVR Service ............................. 14-4
Enabling the Recording in the Conference Profile .................................................. 14-5
Recording Link Encryption .........................................................................................14-7
Recording Link Encryption Flag Setting ........................................................... 14-7
Recording Link Settings .......................................................................................14-8
Managing the Recording Process .......................................................................................14-8
Recording Link Layout ................................................................................................ 14-9
Using the RealPresence Collaboration Server Web Client to Manage the
Recording Process ...................................................................................................... 14-10
Using DTMF Codes to Manage the Recording Process ........................................ 14-11
Conference Recording with Codian IP VCR .................................................................. 14-11
Users, Connections and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-1
Users ....................................................................................................................................... 15-1
User Types ..................................................................................................................... 15-1
Administrator ........................................................................................................ 15-1
Administrator Read-only .................................................................................... 15-1
Operator ................................................................................................................. 15-1
Chairperson ........................................................................................................... 15-2
Auditor ................................................................................................................... 15-2
Machine Account .................................................................................................. 15-2
Guidelines ...................................................................................................................... 15-2
Monitoring ............................................................................................................. 15-3
Active Directory ....................................................................................................15-3
Listing Users .................................................................................................................. 15-3
Adding a New User ..................................................................................................... 15-4
Deleting a User .............................................................................................................. 15-5
Changing a User’s Password ...................................................................................... 15-5
Disabling a User ............................................................................................................ 15-6
Enabling a User ............................................................................................................. 15-6
Renaming a User ..........................................................................................................15-7
Connections ........................................................................................................................... 15-8
Viewing the Connections List .....................................................................................15-8