Operation Manual

User Guide for the Polycom SoundStation IP 7000 Phone
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To answer an incoming call when you have a call on hold:
>> Press or the Answer soft key.
The following figure shows a video call and an audio-only call on hold.
If you want to create a conference between the call on hold (audio-only) and
an active audio-only or video call, scroll to either call, and then press the Join
soft key.
Answering Calls When You Have an Active Call
If you answer a call when you have a video call, a conference is automatically
created between yourself, the video call, and the call you answer.
If you answer a call when you have an active audio-only call, the phone places
the active call on hold, and the call you answer becomes the active call.
To answer a call when you have an active call:
>> Do one of the following:
— If you have a video call, and an incoming call arrives, press or
the Join soft key.
A conference is automatically created between yourself, the video call,
and the call you answer.
or
— If you have an active audio-only call, and an incoming call arrives,
press or the Answer soft key.
The active call is placed on hold, and the new call becomes the active
call. The phone displays two call appearances: one for the call on hold,
and one for the active call.