Operation Manual

Using the Basic Features of Your Phone
3 - 17
Transferring Calls
A call can be transferred in one of three ways:
Consultative transfer—You have the option of either talking to the person
to whom you are transferring the call, or you can choose not to talk to the
person, and complete the transfer when you hear the person’s ring-back
sound.
Performing a Consultative Transfer on page 3-17.
Blind transfer—The call is automatically transferred after you dial the
number of the person to whom you want to transfer the call. You do not
have the option of talking to the person.
Performing a Blind Transfer on page 3-18.
Attended transfer—Conference call participants are automatically
connected to each other after you exit a conference.
Set up a conference call and then end your participation. For more
information, refer to Ending Conferences on page 3-16.
Performing a Consultative Transfer
Perform a consultative transfer if you want to talk to the person to whom you
are transferring the call. Or, you can choose not to talk to the person. In this
case, you wait for the person’s ring-back sound, and then transfer the call.
To transfer a call:
1. During a call, press the Transfer soft key. The call is placed on hold.
The Enter number screen displays.
2. Place a call to the person to whom you want to transfer the call. See
Placing Calls on page 3-2.