Quick Start Guide

1725-15644-001 Rev B. February 2013
Polycom
®
SoundStation
®
IP 6000
Quick User Guide
Basic Phone Features
Customizing Your Phone
Applies to phones running SIP 3.0.2 or
later.
For detailed information, see the
User Guide for the SoundStation IP 6000
Phone available at:
http://support.polycom.com/voice
© 2013, Polycom, Inc. All rights reserved. POLYCOM®, the
Polycom logo and the names and marks associated with
Polycom’s products are trademarks and/or service marks of
Polycom, Inc. and are registered and/or common law marks
in the United States and various other countries. All other
trademarks are property of their respective owners. No
portion hereof may be reproduced or transmitted in any form
or by any means, for any purpose other than the recipient’s
personal use, without the express written permission of
Polycom.
BASIC PHONE FEATURES
Placing Calls
Press , enter the phone number, and
then press the Send soft key.
Answering Calls
Press the Answer soft key.
To ignore an incoming call, press the
Reject soft key.
Ending Calls
During a call, press or the
End Call soft key.
Muting the Microphone
During a call, press . If you use
external microphones, you can also press
on the microphones. The console
LEDs will glow red.
You can hear all other parties while Mute
is enabled. The other parties cannot hear
you.
To turn off Mute, press again.
Holding and Resuming Calls
During a call, press the Hold soft key. The
console LEDs will blink red.
To resume the call, press the
Resume soft key.
Redialing Numbers
To call the last number you dialed, press
.
Transferring Calls
To transfer a call:
1. During a call, press the Trnsfer soft
key. The active call is placed on hold.
2. Enter the number of the party to which
you want to transfer the call, and then
press the Send soft key.
To cancel the transfer before the call
connects, press the Cancel soft key.
The original call resumes.
3. When you hear the ring-back sound, or
after you speak with the second party,
press the Trnsfer soft key.
Forwarding Calls
To enable call forwarding:
1. From the idle screen, press the
Forward soft key.
2. Select the forwarding type you want to
enable:
• Always—To forward all incoming
calls.
• No Answer—To forward all
unanswered incoming calls.
• Busy—To forward calls that arrive
when you are already in a call.
3. Enter a number to forward calls to. For
No Answer, enter the number of rings
before forwarding.
4. Press the Enable soft key.
To disable call forwarding:
1. From the idle screen, press the
Forward soft key.
2. Select the forwarding type you want to
disable.
3. Press the Disable soft key.
Hosting Conference Calls
You can create a conference with up to
two other parties.
To host a conference:
1. Call the first party.
2. After the first party answers, press the
Confrnc soft key. The active call is
placed on hold.
3. Enter the number of the second party,
and then press the Send soft key.
4. When the second party answers, press
the Confrnc soft key. All parties are
now joined in the conference. You can
do the following:
• To put the conference on hold,
press the Hold soft key. To resume
the conference, press the
Resume soft key.
• To end the conference, press the
End Call soft key. (The other
parties will remain connected.)
• To end the conference and split the
conference into two separate calls
on hold, press the Split soft key.
Speed Dialing
To place a call using a speed dial index
number:
1. Press .
2. Enter the contact’s speed dial index
number. Or, if you do not know the
index number, scroll to the contact and
press the Dial soft key.
To prevent your phone from ringing,
enable Do Not Disturb. See Using Do
Not Disturb.
You can automatically transfer the call
without speaking to the second party.
After you complete step 1, press the
Blind soft key. Then, complete step 2.
If you have an active call and a call on
hold, you can create a conference
between all three parties by pressing
the Join soft key.
To change speed dial index numbers,
see Updating Contact Directory.