User manual
Table Of Contents
- RMX® 2000 Installation & Configuration Guide
- General Safety Precautions
- Preparations
- Unpacking the RMX
- Management Network Configuration on the USB Key
- Installing the RMX
- First Entry Power-up
- Product Registration and Activation Key Retrieval
- 1 Using a Web browser, connect to http://portal.polycom.com.
- 2 Login with your Email Address and Password or register as a new user.
- 3 Select the Product Registration link.
- 4 Follow the on-screen instructions for Product Registration and Product Activation. (The RMX’s serial number is on a sticker on the back of the unit, if needed.)
- 5 Write down the Product Activation Key number or copy it for later use.
- Connecting to the MCU
- 1 Start the RMX Web Client application on the workstation by entering in the browser’s address line the IP Address of the control unit as defined in the USB key in the format: http://
and pressing Enter. - 3 In the Activation Key field, enter or paste the Product Activation Key retrieved earlier and click OK.
- 1 Start the RMX Web Client application on the workstation by entering in the browser’s address line the IP Address of the control unit as defined in the USB key in the format: http://
- Configuring the IP Network Service
- 1 In the Fast Configuration Wizard - IP dialog box, define the following parameters:
- 2 Click Next.
- 3 In the Fast Configuration Wizard - Routes dialog box, enter the IP address of the default router.
- 4 Click Next.
- 5 Enter the required DNS information in the dialog box.
- 7 In the Fast Configuration Wizard - Environment dialog box, select the IP Network Type: H.323, SIP or H.323 & SIP.
- 8 Click Next.
- 11 Click Next.
- 13 In the Fast Configuration Wizard - SIP dialog box, enter the following information:
- 15 Enter the required Security information in the dialog box.
- 16 Click the Save & Continue button.
- 17 Define the following parameters:
- 18 Click Next.
- 19 In the PRI Settings dialog box, define the following parameters:
- 20 Click Next.
- 21 In the Span Definition dialog box, define the following parameters:
- 26 Optional. Repeat steps 23 to 25 to define additional dial-in ranges.
- 27 Enter the MCU CLI (Calling Line Identification).
- 28 Click Save & Continue.
- After clicking Save & Continue, you cannot use the Back button to return to previous configuration dialog boxes.
- The Spans dialog box opens displaying the following read-only fields:
- 31 Click Next. The System Flags dialog box is displayed.
- 32 In the Fast Configuration Wizard - System Flags dialog box, enter the following information:
- 33 Click Save & Close. The RMX confirms successful configuration.
- 34 In the Success Message box, click OK.
- 35 In the Reset Confirmation dialog box, click Yes.
- User Definition
- To add a new user to the system:
- 1 In the RMX Management pane, click the Users option. The Users pane appears.
- 2 Click the New User button or right-click anywhere in the pane and then click New User.
- 3 In the User Name text box, enter the name of the new user. This is the login name used by the user when logging into the system.
- 4 In the Password text box, enter the new user’s password. This will be the user’s password when logging into the system.
- 5 In the Authorization Level list, select the user type which determines the application display and functionality.
- 6 Click OK.
- To delete a user from the system:
- To add a new user to the system:
- Selecting the RMX Web Client Languages
- Conferencing Entities
- Connecting to a Conference Directly or via Entry Queue
- Conference Control Using DTMF Codes
5
Connecting to the MCU
1 Start the RMX Web Client application on the workstation by
entering in the browser’s address line the IP Address of the control
unit as defined in the USB key in the format:
http://<Control Unit IP Address> and pressing Enter.
2 In the RMX Web Client Welcome Screen, enter the default Username
(POLYCOM) and Password (POLYCOM) and click Login.
The RMX Web Client opens.
An MCU State indicator displays a progress indicator showing the
time remaining until the system start-up is complete.
The Product Activation dialog box is displayed with the serial
number filled in.
3 In the Activation Key field, enter or paste the Product Activation Key
retrieved earlier and click OK.
If you do not have an Activation Key, click the Polycom Resource
Center button to access the Service & Support page of the Polycom
website.
The system prompts with a System Reset dialog box.
4 In the System Reset dialog box, click No.
As no Default IP Network Service is defined, the system
automatically starts the Fast Configuration Wizard.
The Fast Configuration Wizard is displayed.
Configuring the IP Network Service
The Fast Configuration Wizard enables you to configure the Default IP
Service. It starts automatically if no Default IP Network Service is defined.
This happens during First Time Power-up, before the service has been
defined or if the Default IP Service has been deleted, followed by an RMX
reset.
The IP Management Service tab in the Fast Configuration Wizard is enabled
only if the default Management IP addresses were not modified.
On the RMX 2000, IPv4 is the default protocol for setting the Network
Service in the Fast Configuration Wizard.