User manual
Table Of Contents
- RMX® 2000 Installation & Configuration Guide
- General Safety Precautions
- Preparations
- Unpacking the RMX
- Management Network Configuration on the USB Key
- Installing the RMX
- First Entry Power-up
- Product Registration and Activation Key Retrieval
- 1 Using a Web browser, connect to http://portal.polycom.com.
- 2 Login with your Email Address and Password or register as a new user.
- 3 Select the Product Registration link.
- 4 Follow the on-screen instructions for Product Registration and Product Activation. (The RMX’s serial number is on a sticker on the back of the unit, if needed.)
- 5 Write down the Product Activation Key number or copy it for later use.
- Connecting to the MCU
- 1 Start the RMX Web Client application on the workstation by entering in the browser’s address line the IP Address of the control unit as defined in the USB key in the format: http://
and pressing Enter. - 3 In the Activation Key field, enter or paste the Product Activation Key retrieved earlier and click OK.
- 1 Start the RMX Web Client application on the workstation by entering in the browser’s address line the IP Address of the control unit as defined in the USB key in the format: http://
- Configuring the IP Network Service
- 1 In the Fast Configuration Wizard - IP dialog box, define the following parameters:
- 2 Click Next.
- 3 In the Fast Configuration Wizard - Routes dialog box, enter the IP address of the default router.
- 4 Click Next.
- 5 Enter the required DNS information in the dialog box.
- 7 In the Fast Configuration Wizard - Environment dialog box, select the IP Network Type: H.323, SIP or H.323 & SIP.
- 8 Click Next.
- 11 Click Next.
- 13 In the Fast Configuration Wizard - SIP dialog box, enter the following information:
- 15 Enter the required Security information in the dialog box.
- 16 Click the Save & Continue button.
- 17 Define the following parameters:
- 18 Click Next.
- 19 In the PRI Settings dialog box, define the following parameters:
- 20 Click Next.
- 21 In the Span Definition dialog box, define the following parameters:
- 26 Optional. Repeat steps 23 to 25 to define additional dial-in ranges.
- 27 Enter the MCU CLI (Calling Line Identification).
- 28 Click Save & Continue.
- After clicking Save & Continue, you cannot use the Back button to return to previous configuration dialog boxes.
- The Spans dialog box opens displaying the following read-only fields:
- 31 Click Next. The System Flags dialog box is displayed.
- 32 In the Fast Configuration Wizard - System Flags dialog box, enter the following information:
- 33 Click Save & Close. The RMX confirms successful configuration.
- 34 In the Success Message box, click OK.
- 35 In the Reset Confirmation dialog box, click Yes.
- User Definition
- To add a new user to the system:
- 1 In the RMX Management pane, click the Users option. The Users pane appears.
- 2 Click the New User button or right-click anywhere in the pane and then click New User.
- 3 In the User Name text box, enter the name of the new user. This is the login name used by the user when logging into the system.
- 4 In the Password text box, enter the new user’s password. This will be the user’s password when logging into the system.
- 5 In the Authorization Level list, select the user type which determines the application display and functionality.
- 6 Click OK.
- To delete a user from the system:
- To add a new user to the system:
- Selecting the RMX Web Client Languages
- Conferencing Entities
- Connecting to a Conference Directly or via Entry Queue
- Conference Control Using DTMF Codes
3
When the RMX is installed for the first time, you must change the
default IP addresses to your local network settings. This can be done by
modifying the default settings in the USB key shipped with the unit
using the LAN Configuration Utility and uploading them to the RMX.
1 Take the USB Key from the Installation Accessories kit and insert it
into a PC.
2 Double-click LanConfigUtility.exe to start the utility.
3 Modify the required network parameters in the utility’s dialog box
using the information supplied by your network administrator.
4 Click OK.
5 Remove the USB Key from the PC.
The USB key is required for first entry power-up of the RMX.
Installing the RMX
6 You can install it either in a rack or place it on a flat surface:
— Install the RMX on a rack using one of two methods:
• Install the brackets supplied by the rack manufacturer on
each side of the rack on which the RMX is placed. Secure
the system by fastening four screws to the rack on the
front panel.
• Install a shelf supplied by the rack manufacturer on top of
which the RMX is placed. Secure the system by fastening
four screws to the rack on the front panel.
— Place the RMX 2000 on a secure, flat and clean surface.
7 Connect the following cables to the RMX rear panel:
— Power cable - insert the connector firmly into the socket so that
almost all of the narrow section of the connector is inserted.
— LAN cable to the LAN 2 port.
— E1/T1 Cables to PRI ports (if applicable)
• Do not remove the protective caps from LAN1, LAN3 and ShMG
ports.
• To maximize conferencing performance, especially in high bit
rate call environments, a 1Gb connection is recommended.