User manual
Table Of Contents
- RMX® 2000 Installation & Configuration Guide
- General Safety Precautions
- Preparations
- Unpacking the RMX
- Management Network Configuration on the USB Key
- Installing the RMX
- First Entry Power-up
- Product Registration and Activation Key Retrieval
- 1 Using a Web browser, connect to http://portal.polycom.com.
- 2 Login with your Email Address and Password or register as a new user.
- 3 Select the Product Registration link.
- 4 Follow the on-screen instructions for Product Registration and Product Activation. (The RMX’s serial number is on a sticker on the back of the unit, if needed.)
- 5 Write down the Product Activation Key number or copy it for later use.
- Connecting to the MCU
- 1 Start the RMX Web Client application on the workstation by entering in the browser’s address line the IP Address of the control unit as defined in the USB key in the format: http://
and pressing Enter. - 3 In the Activation Key field, enter or paste the Product Activation Key retrieved earlier and click OK.
- 1 Start the RMX Web Client application on the workstation by entering in the browser’s address line the IP Address of the control unit as defined in the USB key in the format: http://
- Configuring the IP Network Service
- 1 In the Fast Configuration Wizard - IP dialog box, define the following parameters:
- 2 Click Next.
- 3 In the Fast Configuration Wizard - Routes dialog box, enter the IP address of the default router.
- 4 Click Next.
- 5 Enter the required DNS information in the dialog box.
- 7 In the Fast Configuration Wizard - Environment dialog box, select the IP Network Type: H.323, SIP or H.323 & SIP.
- 8 Click Next.
- 11 Click Next.
- 13 In the Fast Configuration Wizard - SIP dialog box, enter the following information:
- 15 Enter the required Security information in the dialog box.
- 16 Click the Save & Continue button.
- 17 Define the following parameters:
- 18 Click Next.
- 19 In the PRI Settings dialog box, define the following parameters:
- 20 Click Next.
- 21 In the Span Definition dialog box, define the following parameters:
- 26 Optional. Repeat steps 23 to 25 to define additional dial-in ranges.
- 27 Enter the MCU CLI (Calling Line Identification).
- 28 Click Save & Continue.
- After clicking Save & Continue, you cannot use the Back button to return to previous configuration dialog boxes.
- The Spans dialog box opens displaying the following read-only fields:
- 31 Click Next. The System Flags dialog box is displayed.
- 32 In the Fast Configuration Wizard - System Flags dialog box, enter the following information:
- 33 Click Save & Close. The RMX confirms successful configuration.
- 34 In the Success Message box, click OK.
- 35 In the Reset Confirmation dialog box, click Yes.
- User Definition
- To add a new user to the system:
- 1 In the RMX Management pane, click the Users option. The Users pane appears.
- 2 Click the New User button or right-click anywhere in the pane and then click New User.
- 3 In the User Name text box, enter the name of the new user. This is the login name used by the user when logging into the system.
- 4 In the Password text box, enter the new user’s password. This will be the user’s password when logging into the system.
- 5 In the Authorization Level list, select the user type which determines the application display and functionality.
- 6 Click OK.
- To delete a user from the system:
- To add a new user to the system:
- Selecting the RMX Web Client Languages
- Conferencing Entities
- Connecting to a Conference Directly or via Entry Queue
- Conference Control Using DTMF Codes
19
For more information on ISDN Network Services, see the RMX 1500/
2000/4000 Administrator’s Guide, "ISDN/PSTN Network Services” on
page 13-43.
If additional Entry Queues and Meeting Rooms are required, for
example, for conferencing at different line rates, you can customize the
conferencing entities to your organization’s requirements and define
additional conferencing entities. For more details, see the RMX 1500/
2000/4000 Administrator’s Guide.
To start ongoing conferences and monitor their status see the
RMX 1500/2000/4000 Getting Started Guide, Chapter 3 “Basic Operation”.
Connecting to a Conference Directly or via
Entry Queue
The RMX is shipped with pre-configured default conferencing entities
that can be used to dial in and start conferences. Default (Transit) Entry
Queue ID: 1000, default Meeting Room IDs: 1001, 1002, 1003, and 1004.
H.323 Participants
H.323 participants dial:
[MCU Prefix in Gatekeeper][Conference or Entry Queue ID/Name].
For example, if the MCU prefix in gatekeeper is 925, you can dial to the
default (Transit) Entry Queue by entering 925 or 9251000 and be routed
to Meeting Rooms by entering its ID (i.e. 1001, 1002, 1003 or 1004). You
can connect directly to one of the default Meeting Rooms, by dialing its
number, for example: 9251001.
Alternatively, you can use the Entry Queue or conference name to
connect directly to the conference. For example, if the conference name
is Maple_Room, the participant can dial: 925Maple_Room.
SIP Participants
For SIP participants the dialing string is composed of the conference
routing name as registered with the SIP server and domain name in the
following format: conference_name@domain_name.
For example, if the conference name is Maple_Room, the participant
dials: Maple_Room@polycom.com.