User manual
Table Of Contents
- RMX® 2000 Installation & Configuration Guide
- General Safety Precautions
- Preparations
- Unpacking the RMX
- Management Network Configuration on the USB Key
- Installing the RMX
- First Entry Power-up
- Product Registration and Activation Key Retrieval
- 1 Using a Web browser, connect to http://portal.polycom.com.
- 2 Login with your Email Address and Password or register as a new user.
- 3 Select the Product Registration link.
- 4 Follow the on-screen instructions for Product Registration and Product Activation. (The RMX’s serial number is on a sticker on the back of the unit, if needed.)
- 5 Write down the Product Activation Key number or copy it for later use.
- Connecting to the MCU
- 1 Start the RMX Web Client application on the workstation by entering in the browser’s address line the IP Address of the control unit as defined in the USB key in the format: http://
and pressing Enter. - 3 In the Activation Key field, enter or paste the Product Activation Key retrieved earlier and click OK.
- 1 Start the RMX Web Client application on the workstation by entering in the browser’s address line the IP Address of the control unit as defined in the USB key in the format: http://
- Configuring the IP Network Service
- 1 In the Fast Configuration Wizard - IP dialog box, define the following parameters:
- 2 Click Next.
- 3 In the Fast Configuration Wizard - Routes dialog box, enter the IP address of the default router.
- 4 Click Next.
- 5 Enter the required DNS information in the dialog box.
- 7 In the Fast Configuration Wizard - Environment dialog box, select the IP Network Type: H.323, SIP or H.323 & SIP.
- 8 Click Next.
- 11 Click Next.
- 13 In the Fast Configuration Wizard - SIP dialog box, enter the following information:
- 15 Enter the required Security information in the dialog box.
- 16 Click the Save & Continue button.
- 17 Define the following parameters:
- 18 Click Next.
- 19 In the PRI Settings dialog box, define the following parameters:
- 20 Click Next.
- 21 In the Span Definition dialog box, define the following parameters:
- 26 Optional. Repeat steps 23 to 25 to define additional dial-in ranges.
- 27 Enter the MCU CLI (Calling Line Identification).
- 28 Click Save & Continue.
- After clicking Save & Continue, you cannot use the Back button to return to previous configuration dialog boxes.
- The Spans dialog box opens displaying the following read-only fields:
- 31 Click Next. The System Flags dialog box is displayed.
- 32 In the Fast Configuration Wizard - System Flags dialog box, enter the following information:
- 33 Click Save & Close. The RMX confirms successful configuration.
- 34 In the Success Message box, click OK.
- 35 In the Reset Confirmation dialog box, click Yes.
- User Definition
- To add a new user to the system:
- 1 In the RMX Management pane, click the Users option. The Users pane appears.
- 2 Click the New User button or right-click anywhere in the pane and then click New User.
- 3 In the User Name text box, enter the name of the new user. This is the login name used by the user when logging into the system.
- 4 In the Password text box, enter the new user’s password. This will be the user’s password when logging into the system.
- 5 In the Authorization Level list, select the user type which determines the application display and functionality.
- 6 Click OK.
- To delete a user from the system:
- To add a new user to the system:
- Selecting the RMX Web Client Languages
- Conferencing Entities
- Connecting to a Conference Directly or via Entry Queue
- Conference Control Using DTMF Codes
18
Selecting the RMX Web Client Languages
By default, the RMX Web Client interface is displayed only in English.
However, the system administrator can choose the languages available
for selection on the Login screen.
To customize the Multilingual Setting:
1 On the RMX menu, click Setup > Multilingual Setting.
The Multilingual Setting dialog box is displayed.
2 Place check marks in the boxes of the languages to be available for
selection.
3 Click OK.
4 Log out and Log in for the customization to take effect.
Conferencing Entities
The RMX is shipped with one Entry Queue and four Meeting Rooms:
• Entry Queue DefaultEQ whose ID is 1000, and it is used to access
the default Meeting Rooms
• Four Meeting Rooms whose IDs are 1001, 1002, 1003 and 1004.
The default conferencing entities are set to line rate of 384 Kbps, Auto
Layout, Polycom Skin and have a default duration of one hour.
The default Entry Queue is also set to Ad Hoc conferencing which allows
participants to start new conferences without prior definition by
entering a Conference or Meeting Room ID other than those used for the
default Meeting Rooms and that is not used by any on going conference
currently running on the MCU.
For IP conferencing, these conferencing entities can be used to start new
conferences without any additional settings.
However, if ISDN/PSTN endpoints are participating in the conferences
an ISDN/PSTN dial-in number must be manually assigned to the
Conference, Meeting Room or Entry Queue as the number depends on
the dial-in numbers range defined in the ISDN/PSTN Network Service.
For more information, see the RMX 1500/2000/4000 Administrator’s
Guide, "Modifying the EQ Properties” on page 4-8.