User manual
Table Of Contents
- RMX® 2000 Installation & Configuration Guide
- General Safety Precautions
- Preparations
- Unpacking the RMX
- Management Network Configuration on the USB Key
- Installing the RMX
- First Entry Power-up
- Product Registration and Activation Key Retrieval
- 1 Using a Web browser, connect to http://portal.polycom.com.
- 2 Login with your Email Address and Password or register as a new user.
- 3 Select the Product Registration link.
- 4 Follow the on-screen instructions for Product Registration and Product Activation. (The RMX’s serial number is on a sticker on the back of the unit, if needed.)
- 5 Write down the Product Activation Key number or copy it for later use.
- Connecting to the MCU
- 1 Start the RMX Web Client application on the workstation by entering in the browser’s address line the IP Address of the control unit as defined in the USB key in the format: http://
and pressing Enter. - 3 In the Activation Key field, enter or paste the Product Activation Key retrieved earlier and click OK.
- 1 Start the RMX Web Client application on the workstation by entering in the browser’s address line the IP Address of the control unit as defined in the USB key in the format: http://
- Configuring the IP Network Service
- 1 In the Fast Configuration Wizard - IP dialog box, define the following parameters:
- 2 Click Next.
- 3 In the Fast Configuration Wizard - Routes dialog box, enter the IP address of the default router.
- 4 Click Next.
- 5 Enter the required DNS information in the dialog box.
- 7 In the Fast Configuration Wizard - Environment dialog box, select the IP Network Type: H.323, SIP or H.323 & SIP.
- 8 Click Next.
- 11 Click Next.
- 13 In the Fast Configuration Wizard - SIP dialog box, enter the following information:
- 15 Enter the required Security information in the dialog box.
- 16 Click the Save & Continue button.
- 17 Define the following parameters:
- 18 Click Next.
- 19 In the PRI Settings dialog box, define the following parameters:
- 20 Click Next.
- 21 In the Span Definition dialog box, define the following parameters:
- 26 Optional. Repeat steps 23 to 25 to define additional dial-in ranges.
- 27 Enter the MCU CLI (Calling Line Identification).
- 28 Click Save & Continue.
- After clicking Save & Continue, you cannot use the Back button to return to previous configuration dialog boxes.
- The Spans dialog box opens displaying the following read-only fields:
- 31 Click Next. The System Flags dialog box is displayed.
- 32 In the Fast Configuration Wizard - System Flags dialog box, enter the following information:
- 33 Click Save & Close. The RMX confirms successful configuration.
- 34 In the Success Message box, click OK.
- 35 In the Reset Confirmation dialog box, click Yes.
- User Definition
- To add a new user to the system:
- 1 In the RMX Management pane, click the Users option. The Users pane appears.
- 2 Click the New User button or right-click anywhere in the pane and then click New User.
- 3 In the User Name text box, enter the name of the new user. This is the login name used by the user when logging into the system.
- 4 In the Password text box, enter the new user’s password. This will be the user’s password when logging into the system.
- 5 In the Authorization Level list, select the user type which determines the application display and functionality.
- 6 Click OK.
- To delete a user from the system:
- To add a new user to the system:
- Selecting the RMX Web Client Languages
- Conferencing Entities
- Connecting to a Conference Directly or via Entry Queue
- Conference Control Using DTMF Codes

15
32 In the Fast Configuration Wizard - System Flags dialog box, enter the
following information
:
These flags can be modified later, if required, via the Setup menu’s
System Configuration option. For more information, see the
RMX 1500/2000/4000 Administrator’s Guide, "System Configuration”
on page 18-5.
Flag Value
Conference ID
Length (MCU)
The number of digits of the Conference ID that will be
assigned by the MCU.
Range: 2-16 (Default: 5)
Note: Selecting 2 digits limits the number of
simultaneous ongoing conferences to 99.
Minimum
Conference ID
Length (User)
The minimum number of digits that
the user must enter when
manually assigning a numeric ID
to a conference.
Range: 2-16 (Default: 4)
Selecting 2
digits limits the
number of
simultaneous
ongoing
conferences to
99.
Maximum
Conference ID
Length (User)
The maximum number of digits
that the user can enter when
manually assigning a Numeric ID
to a conference.
Range: 2-16 (Default: 8)
MCU Display Name The MCU name that appears at the endpoints.
Default: Polycom RMX 2000
Terminate
Conference when
Chairperson Exits
Yes/No (Default: Yes)
Auto Extend
Conferences
When Yes is selected (default) allows conferences
running on the RMX to be automatically extended as
long
as there are participants connected and there are
available resources.