Polycom® RMX 1000™ System User Guide 2.1.
Trademark Information Polycom®, the Polycom “Triangles” logo, and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc., and are registered and/or common-law marks in the United States and various other countries. All other trademarks are the property of their respective owners. Patent Information The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc. © 2009 Polycom, Inc.
Regulatory Notices United States Federal Communication CE & UL Mark Commission (FCC) Part 15: Class A Statement. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Test limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Polycom RMX 1000 User Guide Table of Contents System Overview ········································································ 1-1 RMX 1000 ········································································ 1-1 RMX 1000 Main Features ···················································· 1-3 Video Display ······························································· 1-3 LPR ············································································ 1-3 IVR-Enabled Conferencing ··············
Table of Contents SIP Endpoint ······························································· 3-11 Conference Profiles ···································································· 4-1 Defining a Conference Profile ·············································· 4-2 General Settings ···························································· 4-3 Video Quality ······························································· 4-4 Video Settings ·························································
Polycom RMX 1000 User Guide Address Book ············································································· 8-1 Adding a Participant to the Local Directory ···························· 8-2 Creating a Participant in the Address Book························· 8-2 Adding a Participant from an Ongoing Conference ·············· 8-6 Defining a Participant Group ··············································· 8-6 Modifying a Participant/Group ··········································· 8-7 Deleting a Pa
Table of Contents QoS ··············································································· 11-7 Ports ·············································································· 11-8 Email ············································································· 11-9 IVR Service ················································································ 12-1 Default IVR Information ···················································· 12-2 Customizing IVR Information ················
Polycom RMX 1000 User Guide Hardware Monitor ··························································· 15-2 Personal Conference Manager (PCM) ····································· 16-1 Introduction to PCM Interfaces ··········································· 16-2 Viewing the PCM Interface ············································ 16-2 Definitions of DTMF & FECC Keys ·································· 16-3 PCM Operations ······························································ 16-4 Creating a C
1 System Overview This chapter will serve as a brief introduction to the RMX 1000 system and its major functions and features. The following chapters provide detailed description about the installation of RMX 1000 system, as well as how to hold, manage, monitor conferences and maintain the device. RMX 1000 The Polycom real-time media conferencing platform (RMX 1000) is a high-value multipoint platform for small IP networks or remote locations on large IP networks.
Chapter 1 – System Overview LAN PC RMX 1000 RMX1000 HDX RMX 1000 Web Client IP Phone Figure 1-1 Multipoint Video Conferencing Using a Polycom RMX 1000 1-2
Polycom RMX 1000 User Guide RMX 1000 Main Features Video Display Dynamic Continuous Presence (CP) The dynamic Continuous Presence capability of the RMX 1000 system ensures viewing flexibility by offering multiple viewing points and window layouts for video conferencing. The Continuous Presence (CP) mode offers a number of different onscreen layouts to accommodate different numbers of participants and conference settings. High Definition High Definition (HD) refers to high-quality picture resolution.
Chapter 1 – System Overview • Allows users to conduct high quality video calls over packet loss-prone IP networks (DSL, cable, satellite, high contention LANs/WANs, etc.) without suffering the effects of packet loss. • Protects video calls from short-term network issues by temporarily adjusting the bit rate of the call in progress. • Reduces the jitter buffer and associated delay. • Allows an organization to use all available bandwidth for its video calls.
Polycom RMX 1000 User Guide Directory Service The RMX1000 fully supports the Global Address Book (GAB) and Microsoft Lightweight Directory Access Protocol (LDAP) directory service, and enables the user to share the GAB resources and view presence status Conference Management and Monitoring Features The Polycom RMX 1000 Web Client provides capabilities for management and monitoring of participants and conferences as follows: • Lecture Mode in Continuous Presence conferences • Previewing snapshot of each
Chapter 1 – System Overview follows: 1-6 • Viewing details of the RMX 1000 system • Modifying conference profiles and scheduling conferences • Monitoring ongoing conferences • Managing the ongoing conference and participants, e.g. extending the conference time, terminating the conference, adding/deleting a participant and sending notification E-mails to a participant.
2 First Time Installation and Configuration Follow the procedure below to implement First Time Installation and Configuration of the RMX 1000 system: 1 Hardware Installation and Setup 2 Configuration Preparations ― Get the information needed for network configuration. ― Get the product activation key.
Chapter 2 – First Time Installation and Configuration Figure 2-1 Replace RMX 1000 on the rack. ― Put the RMX 1000 on a safe, even, and clean surface. 3 Connect cables on the back panel of the RMX 1000: ― Power Cable: Firmly insert the plug into the power socket to prevent poor contact. ― LAN Cable: Connect to the LAN1 port of the RMX 1000. If you want to shut off the device, please first turn off the power switch. Do not directly cut off the power supply or unplug the power cable.
Polycom RMX 1000 User Guide 1 Enter http://portal.polycom.com in the address bar of the browser to access the login page of the Polycom resource center. 2 In the login box, enter your Email address and password, and then click Login. If you are a new user, click the Register for an Account link for registration. 3 Click Service & Support–> Product Activation -> Overview in the upper navigation bar on the interface. Figure 2-2 Service & Support Interface 4 Enter the Activate Your Product page.
Chapter 2 – First Time Installation and Configuration ― IP address of the LAN1 port - 192.168.1.254 ― Subnet mask - 255.255.255.0 ― Default gateway IP address - 192.168.1.1 4 You can also view the current address information of the product using the RMX 1000 Discover tool provided with the device. a Run the RMXDiscover.exe file in the CD provided with the product. b Click the Discover button to display the current address information of the device.
Polycom RMX 1000 User Guide Figure 2-5 Logging in to the RMX 1000 Web Interface 4 The Product Activation dialog box is displayed. Fill in the activation key obtained in Obtaining Product Activation Key in the Activation Key box, and then click the Save button. Click the Close button. 5 The system displays a message asking whether to restart the system or not. Click Restart Now to validate the activation.
Chapter 2 – First Time Installation and Configuration Figure 2-7 IP Network Services – LAN Settings Table 2-1 LAN Port Setting Parameters Parameter Description Use LAN1 Enables/disables the network port. DHCP If the user network is configured with a Dynamic Host Configuration Protocol (DHCP) server, select this option to automatically obtain the IP address. Deselect this option to use a static IP address, in which case you need to configure the next three options.
Polycom RMX 1000 User Guide Parameter Description LAN Speed Sets the speed/duplex modes for LAN ports. Supported speed/duplex modes include 10/100M, Full Duplex or Half Duplex, and the 1000M Network mode. You can also select Auto to use Auto-Negotiation with the switch port. Note: Contact the network administrator before setting LAN Speed, to ensure that the switch configuration is matched with the MCU port.
Chapter 2 – First Time Installation and Configuration Parameter Description Remote IP Address Set the target network address for packet transmission. Subnet Mask Set the subnet mask for the target network. 4 If your IP network type is SIP only, go to step 7.
Polycom RMX 1000 User Guide Parameter Description System H.323 Alias Set the H.323 alias for the system. 6 If your IP network type is H.323 only, go to step 8. 7 To configure the SIP server, click the SIP Server tab, and configure related parameters in accordance with the table below: Figure 2-10 IP Network Services –SIP Server Table 2-4 Configuration Description of SIP Server Parameters Parameter Description IP Network Type Set the IP network type for the RMX 1000 system to make a call.
Chapter 2 – First Time Installation and Configuration Parameter Description Server Address Provides the IP address of SIP server for registration service. Server Port Provides the connection port of SIP server for registration service. Server Domain Name Provides the domain name of SIP server for registration service. User Name User name provided by the SIP server for the registered user. Password Password corresponds with the user name.
Polycom RMX 1000 User Guide 2 Select a time synchronization mode: ― Select the Synchronize device time with a time server option to synchronize the device time with a network time server. In this case, enter the IP address or domain name for the time server in the Time Server field. ― Select the Synchronize Date&Time with My PC option to synchronize the device time with your PC that is connected to the system. 3 Click the Synchronize button to proceed with the synchronization. Then, click Close.
3 Basic Operation This chapter introduces the Web UI components of the RMX 1000 and common operations, and how to start a simple conference. The goal of this chapter is to provide a quick guide on how to start a conference with minimal effort.
Chapter 3 – Basic Operation RMX 1000 can support a maximum of 20 users simultaneously connected to Web UI. The table below shows the operation abilities of users at different levels when accessing the Web interface of the RMX 1000.
Polycom RMX 1000 User Guide Pane Layout Conference List The Conferences list pane shows all the conferences running on the current device and their relevant information, including status, ID, start time and end time. Here you can create, delete, and lock conferences, as well as view conference details. The title bar of the pane indicates the number of the ongoing conferences.
Chapter 3 – Basic Operation Click System Alerts on the left part of the Status Bar to display the system alert pane. For more information about System Alerts, see System Alerts. • H.323/SIP Link Status This indication bar shows in real time the endpoints connected with the system and relevant information. When an endpoint cannot be connected to the device, Connected H. 323/SIP Link on the status bar is highlighted in red. Click this control to open the H.323/SIP link status pane.
Polycom RMX 1000 User Guide Figure 3-3 List Sorting Right-click Shortcut Menu The Web interface provides right-click shortcut menus for common operations such as viewing detailed parameters, creating / deleting items, etc. Alternatively, you can perform these operations by double-clicking the corresponding list items or by using the corresponding buttons on the toolbar of the pane.
Chapter 3 – Basic Operation Starting a Conference There are several ways to start a conference with the RMX 1000: • Create an instant conference through the conference list pane of Web interface. • Directly start a conference using a video endpoint’s remote control. • Dial into a meeting room. A Meeting Room is a conference that is saved in the MCU, without occupying any resources. It remains in passive mode until it is activated by the first participant.
Polycom RMX 1000 User Guide allocated by the system. These options are configurable, but none of these settings need to be modified to start a conference. The conference chairperson or organizer should inform other participants of the conference ID used for the conference, so that they can dial in. If necessary, set the basic parameters for the conference and add participants or related supplementary information as needed. For more information of configuration, see Creating a Meeting Room.
Chapter 3 – Basic Operation Scenario Dial-in String Create this conference, set the above passwords, and invite the above participants 9251001##1111##2222*123*321 If the gatekeeper is not configured on the network, the format of the dial-in string is as follows: [##Conference ID][##Conference password][##Chairperson password][*Participant's IP address] Here, the character in the <> symbol is mandatory, and that in [ ] is optional. For example: RMX 1000 IP address: 172.22.30.
Polycom RMX 1000 User Guide The table below shows the strings dialed by the endpoint under different scenarios: Table 3-4 Dial-in String Rule for SIP Endpoints - Registered to Server Scenario Dial-in String Create this conference 1001@polycom.com Create this conference and set: Conference password: 1111 Chairperson password: 2222 1001$$1111$$2222@polycom.com Create this conference and invite: Participant 1 - TEL URI/E.164：123 1001*123*321@polycom.com Participant 2 - TEL URI/E.
Chapter 3 – Basic Operation Dialing method between H.323 and SIP Participants The RMX system can work as a gateway to enable the H.323 or SIP participants inviting the SIP or H.323 participants when creating a conference. If the GK and SIP server are not configured on the network, dialing is executed in the same way as for inviting the same IP type endpoint. For dialing strings please refer to the previous section.
Polycom RMX 1000 User Guide Connecting to a Conference–Dialing Methods To connect an endpoint to an ongoing conference or meeting room, you can use one of the dialing methods below: • Dial the IP address of the RMX 1000 system through the remote control to connect the RMX 1000. If the system is registered to a gatekeeper or SIP server, dial the E.164 prefix or SIP URL to connect to the system, and then use the remote control to select a conference in the PCM interface to join.
Chapter 3 – Basic Operation server. If the endpoint is registered to another SIP server, you can only first call the SIP URL of RMX 1000 to set up a connection, and then access the conference by entering the conference ID as IVR service prompted or through the PCM interface.
4 Conference Profiles A conference profile is used to pre-define the basic parameters for conference scheduling, such as the bandwidth, encryption, and video quality. All conferences will be created on the basis of conference profiles. By saving conference profiles on the RMX 1000, users can conveniently and rapidly schedule new conferences without performing repeated configurations. The following parameters generally decide the video conference quality.
Chapter 4 – Conference Profiles Figure 4-1 Conference Profile List RMX 1000 is provided with default built-in conference profiles so that users can create conferences easily. Table 4-1 Default Conference Profiles Profile Name Parameter Default_768_CIF_H264Content (Default Profile) H.264 dual-stream 768_4CIF_H264Content 4CIF H.264, H.264 dual-stream 384_CIF_H264Content 384 CIF, H.264 dual-stream 384_CIF_H263Content 384 CIF, H.263 dual-stream 2M_720p_H264Content (Appears only if the H.
Polycom RMX 1000 User Guide Figure 4-2 New Profile Settings General Settings On the New Profile page, click the General tab to display the interface for configuring general parameters. The table below explains the detailed meanings of these parameters. Table 4-4 General Parameters Parameter Description Display Name Enter a unique name to identify this profile. Note: This is the only mandatory parameter when you create a new profile. Line Rate Select the conference line rate.
Chapter 4 – Conference Profiles Parameter Description Auto Terminate If this check box is selected, the system will automatically terminate the conference when any of the following conditions is satisfied: Before First Join - No participant joined within the predefined period since the conference started. The default idle time is 10 minutes. After Last Quit - All participants have left the conference, and the idle period has reached the predefined time. The default idle time is 1 minute.
Polycom RMX 1000 User Guide Figure 4-3 Video Quality Setup Page Depending on the user's selection in People Video Definition, the profile can be defined as two types of conference modes: the Continuous Presence (CP) conference and the video switching conference. • CP conference: The endpoint screen can simultaneously display the images of multiple sites. A user can also choose a preferred screen layout. However, this mode occupies more MCU video resources.
Chapter 4 – Conference Profiles Defining People Video Quality To define the video quality of CP conference: As described in the table below, select the highest resolution of CP conference in the People Video Definition field. Table 4-5 People Video Definition Parameter Description Up to H.264, CIF/SIF It is used for the screen display of ordinary quality. The conference video can be best encoded/decoded with the H.
Polycom RMX 1000 User Guide and the conference video can be displayed with the best HD resolution of 1280x720 (720p). However, all the endpoints must support the H.264 protocol and 720p resolution, and the bandwidth cannot be lower than 832Kbps, or else the display of conference video will be, depending on the capability of the participant's endpoint, degraded to the resolution of 4CIF or CIF, or H.263 code. The RMX supports a maximum of 20 video resources and 20 audio resources.
Chapter 4 – Conference Profiles Figure 4-4 Video Settings In the Video Mode drop-down menu, you can set the following video modes for conference: • Lecture Mode: All the conference participants view the selected lecturer in full screen, and the lecturer's endpoint will display the screens of other sites in accordance with the layout set here. A user can specify a lecturer after the conference is initiated. For details, see the lecture mode description in Section Changing Conference layout.
Polycom RMX 1000 User Guide ― When the number of participants is smaller than or equal to the set number of multi-screens, the system displays the multi-screen image according to the actual number of participants and in line with the default rule. The table below shows the default rule.
Chapter 4 – Conference Profiles Figure 4-5 Meeting Room Parameter Setup Interface Customize settings for the conference skin by referring to the table below: Table 4-11 Parameter Description of Conference Skin Parameter Description Background Picture Select the background picture for the conference screen. Outline Color A user can respectively set the outline colors of screens for the conference lecturer and regular participant.
Polycom RMX 1000 User Guide Figure 4-6 Recording Parameter Setup Interface The table below explains the configuration parameters. Table 4-12 Conference Recording Configuration Parameter Description Enable Recording If an RSS 2000 is available on your network, you can select this option to enable the recording function. Start Select the start time of the conference recording: Immediately – The recording automatically starts immediately after the first participant joins the conference.
Chapter 4 – Conference Profiles Message Overlay When a message needs to be sent to all the participants in a conference, you can set the message overlay of conference to be displayed on all participants’ endpoint screens. Click the Message Overlay tab on the New Profile interface to set the message overlay parameters.
Polycom RMX 1000 User Guide Site Name A user can set the site name (endpoint name), so as to label each site when viewed onscreen. The site name displayed for each connected participant comes from the system name configured within the endpoint. Click the Site Name tab on the New Profile interface to set the site name parameters. Figure 4-8 Site Name Setting Interface Here, you can specify the displayed font size and position for the site name.
Chapter 4 – Conference Profiles Table 4-14 Parameter Description of Advanced Options Parameter Description Video Clarity This option is enabled by default. It is used to improve the clarity of video received from an endpoint which has low bandwidth and/or low resolution. Lost Packet Recovery Lost Packet Recovery (LPR) is an algorithm designed to protect IP video calls against the impact of network packet loss. This option is enabled by default.
5 Recording Link The RMX 1000 supports the recording link function. It can work with the RSS 2000 to record conference content. After the recording setup is completed, when the conference starts, the RMX 1000 will first call the participants in the participant list, and then call the configured RSS 2000 to record the conference. The recording link is displayed in the List pane as a regular participant, thereby enabling users to view and control the recording status easily.
Chapter 5 – Recording Link Right-click the default empty link or configured RSS IP address in the interface, and then click Properties to display the Recording Link -> General interface. General Settings Figure 5-2 Recording Link - General The table below explains the detailed meanings of these parameters. Table 5-1 Parameter Description for Recording Link - General Parameter Description RSS 2000 IP Address Enter the IP address of the RSS 2000 to be connected.
Polycom RMX 1000 User Guide The table below explains the detailed meanings of these parameters. Table 5-2 Parameter Description for Recording Link - DTMF Codes Parameter Description Name Name of the recording operation DTMF Code Set the remote control key combination used to perform the operation. The default numbers can be customized. For example, the default DTMF code for the Start Recording command is *2, you can press the keys *2 to start conference recording.
Chapter 5 – Recording Link Recording Properties To view the status between the recording link and RMX1000, double-click the recording link, or right-click it and select Properties to view parameters. 5-4 • General – Displays the name, address, alias and other information. • DTMF Code – A participant can use DTMF codes to send commands to the RSS server in real time, so as to easily complete recording operations.
6 Meeting Rooms A Meeting Room is a conference saved on the MCU in passive mode, without using any system resources. A Meeting Room is automatically activated when the first participant dials into it. Once activated, a Meeting Room functions as any ongoing conference. All Meeting Rooms are based on a Conference Profile. The RMX 1000 can support up to 5000 meeting rooms. To set a meeting room, click Meeting Room in the RMX Management pane.
Chapter 6 – Meeting Rooms General Settings Figure 6-2 New Meeting Room - General The table below explains the detailed meanings of these parameters. Table 6-1 Parameter Description for New Meeting Room – General 6-2 Parameter Description Meeting Room Name Set a unique name to identify the meeting room. When a meeting room is created, the system will automatically generate a unique name for it. Profile Select the profile to be used for this conference from the drop-down list.
Polycom RMX 1000 User Guide Parameter Description Chairperson Password Enter the password that identifies the chairperson ID. The system will authorize more rights to the chairperson. If this parameter is empty, it means the conference has no chairperson. Dial Out Manually When enabled, the system will not automatically call the participants defined in the meeting room to join the conference unless the administrator dials out manually.
Chapter 6 – Meeting Rooms To edit or delete a participant that is added to the list, select it, and then click the Edit or Remove button. A user can also click multiple participants to be deleted one by one while pressing down the Ctrl key, or select adjacent ones while pressing down the Shift key. The table below shows the meanings of other optional parameters.
7 Reservations Multiple types of conference reservations can be implemented using RMX 1000. You can reserve a conference for one time or convene routine conferences on a daily, weekly, or monthly basis as needed. The system reserves resources for conferences, so the conference can be automatically started at the preset time. The RMX 1000 can support up to 1000 reservations. The reservation function is an optional function of RMX 1000 and will be available only when the user purchases the license.
Chapter 7 – Reservations a conference on a specific date to make conference scheduling clearer. When using the List view, click the button to switch to the Calendar view. Switching Calendar Modes Under the Calendar view, the system can display the calendar by day or by week so that users can easily view reservations over time. By default, the Week calendar is used to show the distribution of reservations.
Polycom RMX 1000 User Guide Adding a Reservation To reserve a conference: • button on the pane, or right-click Under the calendar view, click the at the blank area besides the selected calendar date and time, and then click New Reservation. • Under the list view, click the button on the reservation list pane, or right-click at the blank area, and then click New Reservation.
Chapter 7 – Reservations Parameter Description Duration Set the duration of the conference in the format of H:M. Reserving a Daily Conference To reserve a daily conference, set Schedule Mode to Daily. Figure 7-4 Reservation Setup - Everyday The conference will be convened at the specified time every day. In the specified period, this reservation is also deleted when the last conference is terminated. The table below explains the configuration parameters.
Polycom RMX 1000 User Guide Table 7-3 Parameter Description for Reservation Setup – Weekly Parameter Description Start Time Set the start time of the conference in the format of H:M. Duration Set the duration of the conference in the format of H:M. Start Date Set the start date of the recurrence range of the reservation. End Date Set the end date of the recurrence range of the reservation. Sun.~ Sat. Specify the weekday on which the reserved conference will be convened.
Chapter 7 – Reservations At the specified time, the reserved conference will be convened automatically, the conference icon will become , and the properties of the conference can be viewed but cannot be modified. In addition, the conference list will show that the conference is ongoing. Modifying a Reservation You can modify a reserved conference before it is convened.
8 Address Book You can use the address book provided by the RMX 1000 to store participant information, such as the IP address and network communication protocol of the participant’s endpoint. The address book enables you to conveniently and easily add participants to a conference. The grouping function of the address book simplifies the creation of a conference.
Chapter 8 – Address Book Figure 8-1 Address Book Adding a Participant to the Local Directory You can add the information of a new participant to the local directory in the following two ways: • Create a participant in the address book. • Add a participant in the ongoing conference to the address book. Creating a Participant in the Address Book Click the button on the Address Book pane to add a new participant, and enter the New Participants –> General interface.
Polycom RMX 1000 User Guide The table below explains the detailed meanings of these parameters. Table 8-1 Configuration Description of New Participants – General Parameter Description Name Enter a name to identify the participant. IP Address/Route Address If the network type is set to H.323, enter the IP address of the participant’s endpoint. If the network type is set to SIP, enter the route address of the participant’s endpoint. This item is optional if an H.
Chapter 8 – Address Book Example of cascading configuration There are two sets of cascaded RMX 1000 devices (RMX 1000_1 and RMX 1000_2). The information is as follows: RMX 1000_1 IP: 172.22.176.9 E.164 Prefix (Register to a GK): 80 ID of Master Conference (Dial out from): 1234 RMX 1000_2 IP: 172.22.176.10 E.
Polycom RMX 1000 User Guide Figure 8-4 Cascading Configuration – RMX 1000_2 Advanced Setting Usually, you only need to set the parameters on the General tab, and accept other default settings of the system. To set advanced parameters, click the Advanced tab. Figure 8-5 New Participants - Advanced The table below explains the configuration parameters. Table 8-2 Configuration Description of New Participants – Advanced Parameter Description Line rate Specify the line rate of the participant’s endpoint.
Chapter 8 – Address Book Other Information To add other information for the participant (company name, contact phone, etc.), click the Information tab and configure Info1~Info4, then click OK. Adding a Participant from an Ongoing Conference You can also add a participant in an ongoing conference to the local directory. Operate as follows: 1 Click the desired conference in the Conferences list pane.
Polycom RMX 1000 User Guide the group, select it and click Remove. You can also delete multiple participants from the group. 5 Click OK on the New Group page to add the new group to the address book. Modifying a Participant/Group To modify a participant or a group in the local directory, right-click the participant or group to be modified in the list, click Participant Properties or Group Properties to display and modify the detailed parameters.
Chapter 8 – Address Book 3 Select or enter the path where the address book file (.csv) to be uploaded is located, and then click Open to return to the interface for importing the address book. 4 Click Upload. When uploading an address book file, conflicting participant addresses will not be overwritten. Directory Service If the RMX 1000 system is successfully integrated with a directory server, the list of participants in the directory server will become the RMX 1000 address book.
Polycom RMX 1000 User Guide LDAP Server To register RMX 1000 to the LDAP server, select LDAP from Type. Figure 8-8 Directory Service - LDAP Configure parameters in accordance with the table below: Table 8-4 LDAP Configuration Parameters Parameter Description Server IP address of the LDAP directory server Server Port LDAP server port No. Base Distinguished Name (DN) LDAP Base DN Authentication Type LDAP authentication type.
Chapter 8 – Address Book Viewing the Global Directory After the directory server is successfully registered, the global directory buttons ( ) on the address book pane will be activated. The table below defines the functions of these buttons: Table 8-5 Function Definitions of Global Directory Buttons Button Function The global directory will be automatically refreshed at regular intervals to synchronize the address change on the directory server.
Polycom RMX 1000 User Guide Searching Directory Entries A user can use the Search function of address book to quickly find the specified participant or participant group when the address book stores the information of numerous participants. To search for a participant or participant group, enter the name of participant or participant group to be queried in the search box on the address book pane, and click the button.
9 Conference/Participant Monitoring Through the real-time conference-monitoring platform of the system, you can easily monitor ongoing conferences, track participants and conference progress, and perform control operations as needed.
Chapter 9 – Conference/Participant Monitoring Parameter Conference Information ID The Conference ID assigned to the conference Start Time Conference start time End Time The time the conference is expected to end Viewing Conference Parameters In addition to the status information shown in the conference list, you can view detailed parameters of an ongoing conference. Double-click the desired conference or right-click the conference, then click Conference Properties.
Polycom RMX 1000 User Guide To manually terminate a conference: 1 In the conference list, click the conference to be deleted, and then click the button, or right-click the conference, and then click Delete Conference. 2 In the confirmation dialog box that appears, click OK. Locking/unlocking a Conference After an ongoing conference is locked, any endpoint that is not already part of the participant list cannot dial into the conference actively.
Chapter 9 – Conference/Participant Monitoring with the conference profile. To select a conference video mode: 1 In the Conferences list pane, double-click the desired conference. 2 Click the Video Settings tab on the conference parameter interface. 3 Select the required mode in Video Mode. ― Lecture Mode: All the participants’ endpoints will display the lecturer in full screens, and the lecturer’s endpoint will display other participants according to the layout set here.
Polycom RMX 1000 User Guide • Auto: This option is selected by default. Each multi-screen window will automatically select to display a conference site based on the information about connected participants. • Auto Scan: After this option is selected, if the set multi-screen number is smaller than the number of connected participants, the window will display images of the rest participants in turn, and the time interval for switching between the conference sites is the value of Auto Scan Interval.
Chapter 9 – Conference/Participant Monitoring To set the site name: 1 In the Conferences list pane, double-click the desired conference. 2 On the conference parameter interface, click Site Name to enter the site-setting interface. Select the Always show site name check box, and set the related parameters. You can set Font Size and Display Position. In the video switching conference mode, you cannot set the conference Message Overlay or site name.
Polycom RMX 1000 User Guide Parameter Description Displays the connection status of the participant: Status Connected – The participant is successfully connected to the conference. Disconnected – The participant is disconnected from the conference. This status applies only to defined participants. Partially Connected – The connection process is not yet complete, and the video channel has not been connected. Connecting – The participant is being connected.
Chapter 9 – Conference/Participant Monitoring Parameter Description FECC Token The participant has the Far End Camera Control (FECC) Token and is capable of conducting FECC. FECC Token can only be allocated to one participant at one time. If no partipant uses the FECC function, this icon is not displayed. Content Token The participant is sending dual streams.
Polycom RMX 1000 User Guide Button Name Description Suspend Video Suspend the video transmission from the participant to the conference. The suppressed participant’s video is not transmitted to the conference but the participant still receives conference video. The Suspend Video indicator appears in the participant list and the Resume Video button becomes active ( ). Resume Video Participant’s video transmission to the conference resumes. The Suspend Video button becomes active ( ).
Chapter 9 – Conference/Participant Monitoring • • The layout set at the Participant Properties page takes effect only for this participant’s endpoint. The layout set at the Participant Properties page is prior to that set on the Conference Properties page. In other words, the layout set here is adopted for the participant’s endpoint, not being affected by the setting of conference layout.
Polycom RMX 1000 User Guide • • For an HD conference, the system does not provide the message overlay function. The message overlay set at the Participant Properties page supersedes any message overlay set on the Conference Properties page.
10 Users and Connections Users who are defined in the Web interface can log into the Web management interface to complete authorized operations. The RMX supports three user connection levels: • Chairperson • Operator • Administrator A Chairperson can only manage ongoing conferences and participants. The Chairperson does not have access to the RMX configurations and utilities. An Operator can perform all the RMX tasks a Chairperson does. In addition, Operators can also view the RMX configurations.
Chapter 10 – Users and Connections User List Figure 10-1 User List Pane To view the defined users for the current system, click Users in the RMX Management pane. The defined user list appears in the list pane located on the right side. The user name displayed in the list is the login name for the user to connect to the device’s Web pages, with its permission level indicating the user’s authorization level.
Polycom RMX 1000 User Guide Figure 10-2 New User Settings Page Table 10-1 Description for New User Settings Parameter Description User Name Enter the user name for logging in to the system’s Web page Password Enter the password for logging in to the system’s Web page Authorization Level Set the authorization level of the user to Administrator, Operator, or Chairperson. Receive the Email When System Alerts If enabled, the user will receive an Email when a system alert is generated.
Chapter 10 – Users and Connections Viewing User Connection Figure 10-3 User Connection List The Web management page for the device can list all connections (all users, servers, or others logged into the devices) to the Web interface. To view connected users, click Connections in the RMX Management pane. The list of connected users including the following information is displayed in the list pane on the right side.
11 IP Service Settings Click IP Network Services in the RMX Management pane to display the related IP information-setting page on the list pane. The corresponding IP information of the device will be displayed on the list pane, including the IP addresses and Gateway addresses for port LAN1 and LAN2, and the addresses of the NAT server and DHCP server. Figure 11-1 IP Network Services Right-click a LAN port and click Properties to display the IP Network Services interface.
Chapter 11 – IP Service Settings LAN Setting Configure the LAN information in the IP Network Services interface. Figure 11-2 IP Network Services - LAN Port Setting Table 11-1 LAN Port Setting Parameters 11-2 Parameter Description Use LAN1 (2) Enables/disables the network port. DHCP If the user network is configured with a DHCP (Dynamic Host Configuration Protocol) server, select this option to automatically obtain the IP address.
Polycom RMX 1000 User Guide Parameter Description Obtain DNS Server Address Automatically Used in combination with the DHCP option. When the DHCP check box is selected, this option allows you to obtain the DNS server address automatically from a DHCP server in the network. Preferred/Alternate DNS Server If you did not select the option for automatic DNS address discovery, you must enter the preferred/alternate DNS server addresses here for the device to resolve domain names.
Chapter 11 – IP Service Settings The Routers page displays the information for the configured routes in the system. The RMX 1000 packets will be transmitted via these static routes. You can modify or delete an existing route by selecting the route, or just click the New button to create a new route. The table below shows the descriptions for route parameters.
Polycom RMX 1000 User Guide Table 11-3 Gatekeeper Setting Parameter Description IP Network Type Set the IP network type for the RMX 1000 system to make a call. You need to set it based on the call type used for the participant's endpoint. It can be set to: H.323: Only H.323 calls are supported. SIP: Only SIP calls are supported. H.323 & SIP: H.323 calls and SIP calls are supported at the same time. Settings of the gatekeeper related parameters are available only when the H.
Chapter 11 – IP Service Settings Figure 11-5 IP Service – SIP Server Table 11-4 Configuration Description of SIP Server Parameters 11-6 Parameter Description IP Network Type Set the IP network type for the RMX 1000 system to make a call. You need to set it based on the call type used for the participant's endpoint. It can be set to: H.323: Only H.323 calls are supported. SIP: Only SIP calls are supported. H.323 & SIP: H.323 and SIP calls are supported at the same time.
Polycom RMX 1000 User Guide Parameter Description Server Port Provides the connection port of SIP server for registration service. Server Domain Name Provides the domain name of SIP server for registration service. User Name User name provided by the SIP server for the registered user. Password Password matched with the user name.
Chapter 11 – IP Service Settings Parameter Description Type DiffServ and Precedence are two methods for encoding packet priority. The priority set here for audio and video packets should match the priority set in the network routers. Differv: Select when the network router uses Differv for priority encoding. If this option is selected, enter values in the Audio and Video fields. The value range is 0~63.
Polycom RMX 1000 User Guide The table below explains the detailed meanings of these parameters. Table 11-6 Description of Port Settings Parameter Description Fixed Ports Specifies whether to define the TCP and UDP ports. Leave this check box clear if you are defining a Network Service for local calls that does not require configuring a firewall to accept calls from external entities. When this option is not selected, the system uses the default port range. If the firewall is incompatible with H.
Chapter 11 – IP Service Settings Parameter Description E-mail Account Set the user name and password for the Email account. If you configure the SMTP server address with the domain name, ensure that the DNS-related information is configured.
12 IVR Service RMX 1000 provides a conference Interactive Voice Response (IVR) function which allows conference participants to use an endpoint input device (such as a remote control) to interact with the conference following the voice and onscreen operation prompts used in the conference. The default IVR information is included in the factory default settings, and the participant will hear the default voice prompts when joining a conference. You can also customize the voice prompts if desired.
Chapter 12 – IVR Service Default IVR Information The Message bar of IVR shows the names of 12 IVR voice prompts available. The table below shows the default IVR information. Table 12-1 Factory IVR Information IVR Information 12-2 Prompt Message Description Apply chairperson successfully － A warning tone will be played when a user successfully applies for the conference chairperson. Conference Chairperson Password Please enter the conference chairperson password. Press # when complete.
Polycom RMX 1000 User Guide IVR Information Prompt Message Description The Conference is being recorded The conference is being recorded. This prompt will be played when conference recording begins. The Conference recording has failed. The conference recording has failed. This prompt will be played when conference recording fails. Welcome to Unified Conferencing. Each participant to dial into a conference will hear this Welcome message as they enter.
Chapter 12 – IVR Service Recording an Audio Message You can record voice messages for different languages or customize them to your needs for IVR service. To record audio messages, use any sound recording utility available in your computer or record them professionally in a recording studio. Make sure that recorded message can be saved as a Wave file (*.wav format) and that the recorded format settings are defined as the sampling frequency of 16 KHz or 32 KHz, 16 bit, and stereo or mono.
Polycom RMX 1000 User Guide Figure 12-3 Properties for Sound Dialog Box 4 The Sound Selection dialog box opens. 5 In the Format field, select PCM. 6 In the Attributes list, select 16 / 32kHz, 16 Bit and Stereo or Mono. Figure 12-4 Sound Selection Dialog Box 7 To save this format, click the Save As button. The Save As dialog box opens. 8 Select the location where the format will reside, enter a name and then click OK.
Chapter 12 – IVR Service Figure 12-5 Save the Format 9 The system returns to the Sound Selection dialog box. 10 Click OK. The system returns to the Properties for Sound dialog box. 11 Click OK. The system returns to the Sound–Sound Recorder dialog box. You are now ready to record your voice message. To record a new audio message: 1 On your PC, click Start -> Programs-> Accessories -> Entertainment -> Sound Recorder. The Sound–Sound Recorder dialog box opens. 2 Click File -> New.
Polycom RMX 1000 User Guide shown in Figure 12-5. 9 Click OK. The system returns to the Save As dialog box. 10 In the Save in field, select the directory where the file will be stored. 11 In the Save as Type field, select the .wav file format. 12 In the File name box, type a name for the message file, and then click the Save button. To record additional messages, repeat the above steps. To upload your recorded *.wav file to RMX 1000, see Replace the IVR information.
13 CDR RMX 1000 includes a Call Detail Record (CDR) utility, which enables you to view summary information about conferences, as well as to retrieve full conference information and archive it to a file. The file can be used to produce reports or can be exported to external billing programs. The Polycom RMX can store details of up to 1000 conferences. When this number is exceeded, the system overwrites conference data, starting with the oldest conference.
Chapter 13 – CDR • Formatted text – Formatted CDR files use the suffix .txt. Different from the unformatted CDR, the field value of each data in the formatted CDR file matches its property name one by one, as shown below. This data can be used to generate a summary report for a conference. Figure 13-2 CDR File – Formatted Viewing CDR Records To view the conference records, click the menu options Administration -> CDR on the top-left of the page. The CDR List pane appears, showing the saved CDR records.
Polycom RMX 1000 User Guide Table 13-1 Parameter Description of CDR Parameter Name Description Shows the conference name and an icon indicating whether or not the CDR record has been written to the RMX 1000’s memory. - CDR record saved - CDR record not saved Start Time The actual start time for the conference. Duration The actual duration of the conference. Reserved Duration The reserved duration for the conference.
14 RMX Utilities System Alerts When an error occurs in the system, the System Alerts function will be activated. RMX 1000 will record the system alert information and generate a report file in the *.txt format. When a system error occurs, the system alert area blinks red until the problem is solved. To view the system alert, click the blinking System Alerts bar on the left-bottom of the page to open the System Alerts pane. It shows all the unresolved event information.
Chapter 14 – RMX Utilities H.323/SIP Link Figure 14-2 H.323 Link Status To view all connected H.323/SIP links, click Connected H.323/SIP Link on the left-bottom of the page. The H.323/SIP Link pane opens with the list of connected H.323/SIP links. For the meanings of the H.323/SIP link status parameters, see the table below. Table 14-2 H.323 Link Status Description Parameter Description Name Participant name or endpoint identifier. IP Address The IP address for the participant’s endpoint device.
Polycom RMX 1000 User Guide Figure 14-3 System Time Setup Page This page shows the date and time of the system and the user PC. You can set up the system time in one of the following methods: • Synchronize with a network time server Select the Synchronize device time with a time server option to synchronize the device time with a network time server.
Chapter 14 – RMX Utilities Modifying Language To modify the device language, click the Language tab on the customization page, select the required language from the drop-down menu, and then click the OK button. You need to reboot your system to ensure that the settings take effect. The system provides only the IVR information in English, Chinese and Japanese. If a user selects another language beyond the three, the IVR information in English will be used by default.
Polycom RMX 1000 User Guide Customized Item Description Login Screen Welcome Message Used to customize the Welcome Message displayed on the RMX 1000 Web login interface First specify in the drop-down list which language interface will display this welcome message (defaulted to English), and then enter the welcome message to be displayed in the text box. Click the Apply button to validate your setting.
Chapter 14 – RMX Utilities Security Setting RMX 1000 provides multiple security setting options. A user can limit the H.323 connection to the device PCM, limit the LAN port that accesses the Web management interface, and configure the Security Socket Layer (SSL) digital certificate to ensure data transfer security at the time of Web communication. Click the Setup ->Security Setting menu item at the upper left part to enter the Security Setting interface.
Polycom RMX 1000 User Guide Table 14-4 SSL Configuration for Certificate Request Parameter Description Common Name (CN) Common certificate name Organization Name (O) Name of the organization that issues the certificate Organization Unit (OU) Unit of the organization that issues the certificate Locality Name (L) Locality or city to which the certificate is applicable State Name (SN) State or city/autonomous region to which the certificate is applicable Country Code (C) Code of the country that
Chapter 14 – RMX Utilities SNMP Setting RMX1000 supports the Simple Network Management Protocol (SNMP). You can monitor the MCU status by managing the workstation. Click the Setup ->SNMP Setting menu item at the upper left part to enter the SNMP Properties interface.
Polycom RMX 1000 User Guide Parameter Description Community Name Specifies the name of community to which the MCU and SNMP management workstation belongs. The agent to authenticate the SNMP management workstation uses community Name. User Name Set the name of user remotely accessed by SNMP. Security Level Specifies whether to enable the authentication mechanism and encryption mechanism Authentication Protocol Specifies the authentication algorithm. MD5 and SHA are available.
Chapter 14 – RMX Utilities Configure the following parameters: Table 14-6 Parameter Configuration of SNMP Traps Parameter Description SNMP Trap Version Specifies the SNMP Trap version used by MCU Version 1 and Version 2 - When this option is selected, you need to configure Trap Destinations and Community Name. Version 3 - Specifies the parameter settings of secure and remote configuration; when this option is selected, you need to configure User Name, Security Level and related options.
Polycom RMX 1000 User Guide Figure 14-10 Product Activation Page Fill the activation key obtained from the Polycom Resource Center in the Activation Key input box on the page. Then, click the Save button to activate the RMX 1000. After the device is successfully activated, will be displayed at the Activation Status property, or else will be displayed.
Chapter 14 – RMX Utilities Logger Diagnostics Files The system supports logging and can record and save the system information continually. You can save the log files to your local hard disk for system analysis and diagnosis. The log program will be activated once the system starts. However, if you manually reboot the system or something goes wrong with the log program (such as a hardware drive error occurs when saving the log files,) the data generated during this period will not be saved.
Polycom RMX 1000 User Guide Backup Configuration/Reservation To backup the configuration for the current device, click the menu options Administration -> Software Management -> Backup Configuration/Reservation on the top-left of the page. The File Download page appears. Click the Save button, and select a saving path to save the current RMX 1000 configuration at the local PC.
Chapter 14 – RMX Utilities Figure 14-14 Restore Configuration/Reservation Page Resources Report To know the usage of current RMX1000 resources, click the menu options Administration -> Resources Report at the upper left part on the interface. The Resources Report interface appears. Figure 14-15 Resource Usage The Resources Report page shows usage of audio and video connection resources in the current RMX 1000 system.
Polycom RMX 1000 User Guide By clicking the Usage Graph button, you can visually view the usage of video and audio connection resources of RMX 1000 within a period through the statistic graph. In addition, you can define the time period for viewing, refresh the statistic graph, and print the statistic graph. Device Upgrade To upgrade the software of your device, click the menu options Administration -> Upgrade System on the top-left of the page to enter the system upgrade page.
Chapter 14 – RMX Utilities Activating the Upgraded System section for further operations. If the upgrade failed due to restarting the system by mistake, move on to the following section for rescuing information. System Recovery The following step is required before initiating an RMA (Return Material Authorization) or DOA (Damage on Arrival) Process with Polycom Support team.
Polycom RMX 1000 User Guide the system manually. When the screen displays message as shown below, do not press the Spacebar. Figure 14-18 Console Interface – Rebooting 5 Wait about 50 seconds, when the screen displays menu as shown below, highlight the rescue and press Enter. Figure 14-19 Console Interface – Highlighting Rescue If you have no operation for 5 seconds on the above interface, the system will automatically enter the normal mode.
Chapter 14 – RMX Utilities Figure 14-20 Console Interface –Booting into the Rescue Mode To use the RMX 1000 Rescue tool to reload software packages: 1 In the PC used for uploading the software packages, run the RMX 1000 Rescue utility in the CD provided with the product. Please make sure the PC can communicate with RMX 1000. 2 In the Rescue Client for RMX 1000 interface, input the MCU IP address and then click Browse button to select Kernel System package (.ppm) in the folder where Version 2.
Polycom RMX 1000 User Guide Activating the Upgraded System 1 Log in to the Web interface. The system displays the Product Activation page, requesting you to enter the activation key to activate the upgraded device. Click the Polycom Resource Center button on the page to enter the login page for Polycom Resource Center. 2 Enter your Email address and password in the login boxes, and then click Sign In.
Chapter 14 – RMX Utilities version number changes to V2.1, and the purchased options are activated. Figure 14-24 License Information Now, the upgraded device is ready for use.
15 Signaling and Hardware Monitoring Signaling Monitoring To monitor the status of LAN1, LAN2, SIP, directory service and gatekeeper of the device you are using, click Signaling Monitor in the RMX Management pane. The signaling status list will be displayed in the list pane on the right side. Figure 15-1 Signaling Monitor Pane The table below provides the status meanings of related parameters.
Chapter 15 – Signaling and Hardware Monitoring Service Name Status Indication SIP Server Registered: MCU has been registered to the SIP server. Registration Failed: Registration of MCU to the SIP server failed. Disabled: Registration to the SIP server is disabled for MCU. Directory Service Registered: MCU has been registered to the directory server. Registration Failed: Registration of MCU to the directory server failed. Disabled: Directory service is disabled for MCU.
Polycom RMX 1000 User Guide Table 15-2 Normal Range of the Hardware Status Unit Normal Range CPU 0-67 Celsius degree Motherboard 0-65 Celsius degree Memory 0-95 Celsius degree Fan Speed 200-8000 RPM To reboot the device, click the To shut off the device, click the button on this pane. button on this pane.
16 Personal Conference Manager (PCM) In addition to the Web interface, the user can also use the Personal Conference Manager (PCM) interface provided by RMX 1000 to control conferences through the remote control. The main menu interface from RMX 1000 will pop up after an endpoint dials into RMX 1000 and sets up a connection successfully. With the PCM, the user can easily join a conference, create a new conference, or perform the related conference control operations using the remote control.
Chapter 16 – Personal Conference Manager (PCM) Introduction to PCM Interfaces Viewing the PCM Interface To establish a call link, use the endpoint to call the IP address for RMX 1000 directly, or call the E.164 prefix or SIP URL of RMX 1000 if you have registered to a gatekeeper or SIM server. After the connection is successfully established, the PCM lobby of RMX 1000 will be displayed on the endpoint, as shown below.
Polycom RMX 1000 User Guide After joining the conference, you can use any arrow key on the remote control to invoke the function menu, so as to perform some specific function operations. Menu Title Function Options Figure 16-2 Function Menu – Regular Participant Interface If you have no operation for a certain period on the PCM menu interface, the system automatically goes back to the conference image.
Chapter 16 – Personal Conference Manager (PCM) FECC Token Description Zoom Out Zoom In Go to the lower level menu Confirm the selection (if the menu is displayed) Shift the selection to the right video Bring up the menu (if the conference videos are displayed) Return to the higher-level menu, if the menu is displayed (cyclic) Shift the selection to the above video Bring up the menu (if the conference videos are displayed) Go to the lower-level menu, if the menu is displayed
Polycom RMX 1000 User Guide Figure 16-5 Create Conference Interface 2 Enter the valid conference ID at the cursor, and press # to confirm. You can press the left arrow key to delete the content just entered. 3 The cursor moves to the text box of conference password. If necessary, enter the conference password and press # to confirm it. 4 If the conference has a password, all the participants attempting to connect to the conference must enter a correct password before joining the conference.
Chapter 16 – Personal Conference Manager (PCM) then press the right arrow key , or directly press the corresponding number key of this conference to join it. 2 Enter the interface for entering the conference password (if set). Enter the conference password and press # to confirm it. You can press the left arrow key to delete the content just entered. 3 If the password you entered is not correct, you won’ t be able to join the conference.
Polycom RMX 1000 User Guide Conference Control for Regular Participants If you enter a conference as a regular participant, please wait until the conference video appears and then press any arrow key on the remote control to open the function menu as shown below.
Chapter 16 – Personal Conference Manager (PCM) Legend Layout States and Function Description Fit the layout to the conference mode you set • • When the conference image appears, press the DTMF combination key "**" through your remote control to open the layout legend selection interface. Change layout function is available only if the conference is configured in the Conference Layout mode. When the conference is in the Lecture Mode or Same Layout, this option will not be displayed.
Polycom RMX 1000 User Guide Video Force When the number of participants added to the conference is larger than the number of configured screen windows, this menu item is used to specify a window to display the remained participants in turn. Select the Video Force option to enter the menu interface for changing the displayed conference site. The selected conference site is displayed with a yellow border around it.
Chapter 16 – Personal Conference Manager (PCM) Figure 16-9 Chairperson Conference Control - Main Menu 2 For more information about the options shared by the chairperson and the regular participants, please see Conference Control for Regular Participants. Only the chairperson-specific functions and operations will be described here. Currently, the chairperson and regular user menu are fixed and cannot be customized.
Polycom RMX 1000 User Guide a Select the Directory menu option to enter the directory interface. The list displays by default the address book entries added by users through the local computer. b The chairperson can display addresses in the local and global directories by category through the drop-down menu on the interface, and manually enter the participant name to search directly or select the alphabetic or numerical range for filtering according to the initial character of the name.
Chapter 16 – Personal Conference Manager (PCM) Recording a Conference When a recording link has been set up in the conference, the conference chairperson can start recording, suspend recording, and stop recording through the PCM interface. For details of Recording Link, see Recording Link. Start conference recording: 1 Enter the second page of the PCM main menu, select Recording, and then press the right arrow key to confirm.
17 Appendix A: Connection Failure Diagnosis When a participant failed to connect to a conference or was disconnected from a conference, the Connection Status page of Participant Properties pages appears, listing the cause and more details about the connection failure. When possible, it also provides you the possible solutions. This appendix lists the causes that may be shown in Call Disconnected Cause and the corresponding descriptions.
18 Appendix B: Telnet/Terminal Commands RMX 1000 also supports device debugging from the command line. You can configure command settings in either of the following two methods: using the HyperTerminal after connecting it to the device through a serial port or configuring via telnet. Both methods use the same command format. Next, we will describe how to configure command setting using the HyperTerminal.
Chapter 18 – Appendix B: Telnet/Terminal Commands If you entered a wrong password, you may be required to re-login to the system. If you entered the right password, you will be brought directly to the command setting interface. Command Introduction Help After logging into the system, you may enter ? or help after the prompt "#" to show the command prompt information.
Polycom RMX 1000 User Guide View Device Information Enter show after the prompt # to view the current device information, including the system information, license information, interface information and IP address. Idle Timeout Setting Enter keepalive after the prompt # to modify the keep-live timeout setting. If no operation was executed in the defined time interval, the device will time out and exit.
Chapter 18 – Appendix B: Telnet/Terminal Commands After resetting the system configuration, the RMX 1000 must be restarted in order for the new settings to take effect. Clean Key Code Enter cleankey after the prompt "#" to remove the existing key code. This command is used to deactivate the RMX 1000. The system will display the prompt “Are you sure?”, Enter “Y” to continue, or enter “N” to cancel. Telnet Setting Enter telnet {on | off} after the prompt "#" to turn on/off the telnet session.
Polycom RMX 1000 User Guide Table 18-2 Parameters Description Parameter Description ip IP address of the destination host -n Packet sending times, defaulted to 10 -w
Chapter 18 – Appendix B: Telnet/Terminal Commands Parameter Description 100 half 100Mbps half duplex 10 full 10Mbps full duplex 10 half 10Mbps half duplex [Example 1] Set the IP address of the LAN1 interface to 172.21.103.29, subnet mask to 255.255.255.0, and the gateway address to 172.21.103.
19 Appendix C: Glossary Abbreviation/Term Bandwidth Explanation Defines the information-carrying capacity of a channel. In analog systems, it is the difference between the highest frequency that a channel can carry and the lowest, measured in hertz. In digital systems, bandwidth is measured in bits per second. The larger a connection's bandwidth, the more data can be transmitted in a given amount of time, allowing for greater video resolution and more sites in a conference.
Chapter 19 - Appendix C: Glossary 19-2 Abbreviation/Term Explanation Endpoint A hardware device, or set of devices, that can call, and be called by an MCU or another endpoint. For example, an endpoint can be a phone, a camera, or microphone connected to a PC or conferencing system. FECC Far End Camera Control. The accompanying software in certain cameras that enables a participant to control a remote camera.
Polycom RMX 1000 User Guide Abbreviation/Term Explanation telecommunications. LAN Local Area Network. A group of computers and other devices linked via a network’s operating system. Line Rate The amount of bandwidth used by a communication device, measured in Kbps (kilobits per second). MCU Multipoint Control Unit. Device which allows more than two sites to be connected in a video conference. PCM Personal Conference Manager, a user interface displayed on the endpoint’s video output screen.
20 Third Party Software Licenses This appendix provides the copyright statements for third party software products that are part of the Polycom RMX 1000. Table 20-1 Third Party Licenses Software Source Name License Type License URL Busybox 1.7.1 GPL V3.0 www.gnu.org/copyleft/gpl.html Grub 0.97 GPL V3.0 www.gnu.org/copyleft/gpl.html Linux kernel 2.6.24 rc7 GPL V3.0 www.gnu.org/copyleft/gpl.html Glibc 2.6 GPL V3.0 www.gnu.org/copyleft/gpl.html Openssl 0.9.8b BSD-style Openssl ver 0.9.
Chapter 20 – Third Party Software Licenses Software Source Name License Type License URL Libpcap libpcap http://sourceforge.net/projects/libpcap/ OpenLDAP OpenLDAP Public License v 2.8 (17 August 2003) http://www.openldap.org/software/release/licen se.html Net-SNMP Net-SNMP http://www.net-snmp.org/about/license.html Libpng libpng License http://www.opensource.org/licenses/zlib-licens e.php Jpeg.v6b - http://www.ijg.org/files/ bmp2png-1.62 - http://pmt.sourceforge.net/bmp2png/index.
