User Manual

Attended Transfer

1. Connect to the first party.

2. Select the Transfer soft key or Feature option to open the Dialer.

3. Place a call to the target party.

4. When the party answers, you can explain that you are going to

transfer the call to [the party on hold].

5. Hang up your end of the call.The other two parties remain in

call.If you want to remain on the call, do not hang up. Select the

Conference option on the Features flyout and all three parties

are now connected.

Conference call

1. Connect to the first party.

2. Select Conference from the Features menu.

3. Dial the next party.

4. Select the Conference soft key to join all parties in the

conference call.

You can also conference two separate calls by using the

Join

option on the

Features

menu.

Conference Behavior

• When the Active Conference cell is highlighted, you can use the

Mute key to mute your microphone. The Hold and End soft keys

affect every participant in the conference call.

• When a participant cell is highlighted, you can use FarMute to

mute the participant, the End key will disconnect the participant,

Hold will place that participant on hold.

• Pressing the Feature soft key, Split option will split the

conference into two separate held calls.

Do Not Disturb (DND)

DND sends all calls to Voicemail, if available. Navigate to Settings

> Features > Do Not Disturb. Enable or disable as needed.

Forward an Incoming Call

While the handset rings, select the Forward soft key. The

Forward-to-Dial screen appears. The screen displays the last

number you forwarded calls to (either statically or dynamically). To