User's Manual

Using Telephony Applications
April, 2011 | 1725-36720-001_RevB 31
Once you dial a call, the transfer is complete and you are returned to the Home screen whether or
not the other party answers the call. If there are other active sessions, you will be returned to the
Session Manager.
Performing a Consultative or Attended Transfer
A consultative transfer does not establish a connection between the current call and the target call but
you can talk to either party until you select the Transfer option. An attended transfer establishes a
conference call first so all parties can talk to each other before you hang up.
Beginning a transfer:
1 While in an active call or with the call on hold and highlighted, press the Features soft key and
select Transfer.
2 Place a call to the target party. (See How to Use the Dialer.)
3 When the target party answers, explain that you are going to transfer the call.
Completing a consultative transfer:
• Select Transfer from the Features shortcut menu.
You are returned to the Home screen or, if other calls are active, to the Session Manager.
Completing an attended transfer:
1 To complete an attended transfer, select Conference from the Features shortcut menu.
All parties are now in conference. You may optionally have a conversation.
2 To exit the call, ensure the conference cell is highlighted (light blue) and press End.
After exiting, you are returned to the Home screen or, if other calls are active, to the Session
Manager.