User's Manual

Polycom SpectraLink 8400 Series Wireless Handset User Guide
2 April, 2011 | 1725-36720-001_RevB
Application Alerts
Some facilities may use custom application alerts, such as a nurse call system in a hospital, while other
facilities might use a Web browser application, such as a Webcam. To see which custom applications are
available, view the Application icons in the Home Screen of the Session Manager.
Your system administrator will give you information about the custom applications available on your
handset.
The Session Manager
Use your handset to manage up to eight communication sessions - calls, broadcasts, chats, and alerts -
at any one time and in any combination. Each communication session displays as a color-coded cell on
the Session Manager screen. Cells display with a call icon indicating call status, line number, the name
and extension/channel of the party, and the call duration, as shown next:
Cell color indicates cell status.
• Dark blue Indicates a session is on hold
• Green Indicates a session is active while another cell is highlighted
• Light blue Indicates a session is highlighted
When a cell is highlighted, soft keys display that you can press to affect that call while other cells remain
unaffected. Use the ▲ and ▼ navigation keys to scroll to and highlight a cell.
In the example shown next, the Screen Manager on the left shows a blue call cell showing that the call is
active. Note the active call icon and the soft keys – you can put this call on hold, mute the audio, change
your speaker options, or access other features. The Screen Manager on the right shows a green call cell
that is active - note the active call icon - but the other call on hold is highlighted. Since the blue call is on
hold, the Resume soft key option displays. As the Mute and Speaker options do not pertain to a call on
hold, these soft keys do not display. The Features soft key remains pertinent and therefore visible for
both active and held calls.