User's Manual
Table Of Contents
- Introduction
- Chapter 1: Getting Started with Your Phone
- Chapter 2: Using Your Phone
- Calling and Answering
- While Your Phone Rings
- During Calls
- Changing the Way Calls Are Answered
- Working with Call Lists
- Working with Your Contact Directory
- Working with Your Corporate Directory
- Controlling What is Heard
- Managing Speed Dials
- Accessing Voicemail
- Working with Multiple and Shared Lines
- Locking and Unlocking Your Phone
- Logging Into Phones
- Chapter 3: Using the Advanced Features of Your Phone
- SIP-B Automatic Call Distribution
- Using Buddy Lists
- Broadcasting Messages Using Push-to-Talk and Group Paging
- Push-to-Talk Mode
- Group Paging Mode
- Updating Your Phone’s Configuration
- Restarting Your Phone
- Chapter 4: Customizing Your Phone
- Chapter 5: Troubleshooting Your Phone
- Chapter 6: Polycom UC Software Menu System
- Safety Notices
- End-User License Agreement for Polycom® Software

SoundPoint IP 32x/33x User Guide
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If two phones share a line, an incoming call to that number will cause both phones to ring. The call can
be answered on either phone but not both.
You can transfer, hold, or conference calls on shared lines.
Note: Using Shared Lines
Shared lines are an optional feature and may not be supported on your particular system. For
more information, contact your system administrator.
Call Forwarding is not available on shared lines.
Do Not Disturb (DND) on shared lines disables the ringing option only, the call appearance still
remains.
Locking and Unlocking Your Phone
Locking your phone enables you to do the following:
• Prevent unauthorized outgoing calls.
• Allow only authorized people to answer calls.
• Prevent people from viewing or modifying phone displays or information (for example, menus,
directory lists, call records, and Speed Dial Keys).
Note: Phone Lock Features
Locking your phone is a feature that your system may not support. For more information, see
your system administrator.
Your system administrator can set up your phone to automatically lock if the phone hasn’t been
used for a certain period of time, as well as block the phone’s browser while the phone is locked.
When your phone is locked:
• You can only make an outgoing call to a number from a list of authorized numbers.
• You have to enter a password to answer incoming calls.
• All keys and soft keys are disabled, except those that allow you to unlock the phone, make an
authorized call, redial a number, or view the browser (if enabled).
You unlock the phone by entering your user password. If your phone restarts for any reason while it is
locked, it will be locked when the phone starts up again (unless your phone is configured to start up
unlocked).
When your phone is locked, the ‘The phone is locked’ and ‘Authorized calls only’ messages scroll on the
top line of the screen. Messages that displayed before the phone was locked don’t display.