User's Manual
Table Of Contents
- Introduction
- Chapter 1: Getting Started with Your Phone
- Chapter 2: Using Your Phone
- Calling and Answering
- While Your Phone Rings
- During Calls
- Changing the Way Calls Are Answered
- Working with Call Lists
- Working with Your Contact Directory
- Working with Your Corporate Directory
- Controlling What is Heard
- Managing Speed Dials
- Accessing Voicemail
- Working with Multiple and Shared Lines
- Locking and Unlocking Your Phone
- Logging Into Phones
- Chapter 3: Using the Advanced Features of Your Phone
- SIP-B Automatic Call Distribution
- Using Buddy Lists
- Broadcasting Messages Using Push-to-Talk and Group Paging
- Push-to-Talk Mode
- Group Paging Mode
- Updating Your Phone’s Configuration
- Restarting Your Phone
- Chapter 4: Customizing Your Phone
- Chapter 5: Troubleshooting Your Phone
- Chapter 6: Polycom UC Software Menu System
- Safety Notices
- End-User License Agreement for Polycom® Software

SoundPoint IP 32x/33x User Guide
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Working with Your Contact Directory
You can enter 99 contacts in your phone’s local contact directory.
You can dial or search for a contact in this directory, or add, edit, and delete contacts.
You may have access to portions of your corporate directory through your phone. The contacts that you
can see are determined by your system administrator. You can place calls to contacts in your corporate
directory. You may be able to add contacts from the corporate directory to your local contact directory.
With your contact directory, you can:
• Dial contacts. See Calling from Directories.
• Search for contacts. See Searching Your Contact Directory.
If you can update your contact directory, you can also:
• Add contacts manually, from call lists, or from your Corporate Directory. See Adding Contacts to
Your Contact Directory.
• Update contact information. See Updating Your Contact Directory.
• Delete contacts. See Deleting Contacts from Your Contact Directory.
Searching Your Contact Directory
Search for a contact by scrolling through the directory, entering specific search criteria.
To search for a particular contact in the local contact directory:
• Press the Dir soft key.
• Select the local contact directory if it does not appear automatically by pressing the Select key.
• Search for a contact using the dial pad.
You can change the directory search parameter used. By default, it is the contact’s last name. For
more information, see Saving the Contact Directory Search Filter.
The first time a dial pad key is pressed, the first entry whose last name starts with a character that
matches the first letter on the key label will be retrieved. The second key press repeats the
process using the second letter on the key and so on.
For example, to find a directory contact entry whose last name begins with J, press the 5 key
twice. To find the first entry whose last name starts with R, press the 7 key three times.
Adding Contacts to Your Contact Directory
You can add contacts to your local Contact Directory in the following ways:
• Manually (if you have permission to update your local Contact Directory). See Adding Contacts
Manually.
• From a call list. See Adding Contacts from Call Lists.










