User's Manual

iii
Contents
Introduction ........................................................................................................................ vii
About This Guide ..................................................................................................................................... vii
Who Should Read This Guide? ................................................................................................................ vii
How This Guide is Organized .................................................................................................................. vii
What’s New in This Guide ...................................................................................................................... viii
Conventions Used in This Guide ............................................................................................................ viii
Recommended References ....................................................................................................................... x
Getting Help and Support ......................................................................................................................... x
Customer Feedback .................................................................................................................................. x
Chapter 1: Getting Started with Your Phone .......................................................................... 1
Introducing Phone Components ............................................................................................................... 2
Understanding the Phone Keypad ............................................................................................................ 2
What Displays on the Screen? .................................................................................................................. 4
Phone Icons ........................................................................................................................................... 4
Navigating Menus, Lists, and Fields .......................................................................................................... 5
Entering Data and Editing Fields ............................................................................................................... 6
Registering the Phone ............................................................................................................................... 7
Troubleshooting Phone Issues .................................................................................................................. 7
Using the Polycom Web Configuration Utility .......................................................................................... 8
Chapter 2: Using Your Phone ................................................................................................. 9
Calling and Answering ............................................................................................................................... 9
Answering Calls ................................................................................................................................... 10
Answering When Not in Another Call ............................................................................................. 10
Answering When in Another Call .................................................................................................... 11
Answering Calls When the Phone has Multiple Call Appearances ................................................. 13
Placing Calls ........................................................................................................................................ 13
Calling Using the Handset ............................................................................................................... 14
Calling Using the Speakerphone ..................................................................................................... 15
Calling Using a Headset ................................................................................................................... 15
Calling Using the Dial Key ................................................................................................................ 16
Calling from Directories .................................................................................................................. 16
Calling by Speed Dialing .................................................................................................................. 16
Ending Calls ......................................................................................................................................... 16
Using a Headset .................................................................................................................................. 17
Enabling Headset Memory Mode ................................................................................................... 17
Using Electronic Hookswitch ........................................................................................................... 18