User's Manual
Table Of Contents
- Introduction
- Chapter 1: Getting Started with Your Phone
- Chapter 2: Using Your Phone
- Calling and Answering
- While Your Phone Rings
- During Calls
- Changing the Way Calls Are Answered
- Working with Call Lists
- Working with Your Contact Directory
- Working with Your Corporate Directory
- Controlling What is Heard
- Managing Speed Dials
- Accessing Voicemail
- Working with Multiple and Shared Lines
- Locking and Unlocking Your Phone
- Logging Into Phones
- Chapter 3: Using the Advanced Features of Your Phone
- SIP-B Automatic Call Distribution
- Using Buddy Lists
- Broadcasting Messages Using Push-to-Talk and Group Paging
- Push-to-Talk Mode
- Group Paging Mode
- Updating Your Phone’s Configuration
- Restarting Your Phone
- Chapter 4: Customizing Your Phone
- Chapter 5: Troubleshooting Your Phone
- Chapter 6: Polycom UC Software Menu System
- Safety Notices
- End-User License Agreement for Polycom® Software

SoundPoint IP 32x/33x User Guide
2
Introducing Phone Components
The following figure shows the phone’s primary hardware features.
1 Handset—Provides audio output for calls that use the handset
2 Deskmount—Holds the phone at the appropriate level for use of the desk
3 Speakerphone (under Handset)—Provides ringer and handsfree audio output
4 LED Indicator—The LED flashes red to indicate the following:
○ The software is booting.
○ A message is waiting.
5 Microphone—Allows handsfree audio transmission during calls and conferences.
6 Volume Keys —Adjust the volume of the handset, headset, speaker, and ringer.
Understanding the Phone Keypad
The following figure shows the keys on the phone.










