User's Manual

Polycom, Inc. 511
37
Remote Alert Setup Operations
This chapter describes how to configure the Polycom
®
Converged
Management Application™ (CMA®) system to send alerts to users via E-mail
for specific types of system and endpoint events. It includes these topics:
• Set Up Remote Alerts
• Edit a Remote Alert Profile
• Disable a Remote Alert Profile
• Delete a Remote Alert Profile
• Disable CMA System Remote Alerts
Set Up Remote Alerts
The CMA system remote alerts functionality is very flexible. It allows you to:
• Assign different severity levels to different classifications of CMA system
and Endpoint alerts.
• Create different alert profiles so that different types of alerts can be sent to
different people. So if you have administrators who specialize by device
type (for example bridges, endpoints, or servers), you can create profiles
that notify each type of administrator of failures related to those specific
types of devices.
To set up remote alerts, you must complete the following tasks:
1 Set Up CMA System-generated E-mail Account.
2 Enable CMA System Remote Alerts.
3 Set CMA System Remote Alert Level Settings.
4 Set Endpoint Alert Level Settings.
5 Add a Remote Alert Profile.
6 Associate a Remote Alert Profile With a User.