User's Manual

System Reports
Polycom, Inc. 299
Log Files Related to Call Management Functionality
Messages.txt Conference launching log used
exclusively by CodecMngr process. This
log contains information about the
conference start up process, that is,
information that the system sends to
endpoints at the start of a conference.
CS_ <conf_name> .html
CS_
<conf_name> .txt
Conference scheduling log used by the
conference scheduling process. This log
contains debug information on how a
conference is created. A log file is
created for each scheduled conference,
with the log file name format:
CS-
<conf_name> .txt, where
<conf_name> is the name of the
scheduled conference. This is always on,
and there is no logging level.
Log Files Related to Web Services Functionality
apache_access.log.
<xxxx> Apache web server access log that
shows when and what URL was
requested.
apache_error.log Log file that captures error messages
from the Apache web server.
mod_jk.log Log file that shows which web requests
were forwarded from Apache web server
to the Tomcat servlet engine.
Log Files Related to Presence Functionality
Jserver.log.
<n> Log file that shows errors related to the
internal LDAP, SNMP, DM, Openfire, Site
Topology and dynamically-managed
endpoint login and provisioning
functionality. This circular log has a six
month limit. The timestamp is the local
server time.
boot.log JBoss startup log. JBoss is the container
service for the Jserver service.
Log Name Description