User's Manual

System Reports
Polycom, Inc. 297
Many of the CMA system components can write a System Log File when
they experience an error or issue. Whether or not they do write a system
log file depends upon the system log level.
The following table lists some of the logs the CMA system saves.
Log Name Description
Log Files Related to Basic System Functionality
SE200MasterService.txt Log file that shows when individual
services are started and stopped, and
displays a memory usage summary for
some of those services (mqm, sitetopo,
plcmgk, gab) every 30 minutes.
ESINSTALL-
<timestamp> .txt Log file that shows the output of the CMA
system install script. Shows what steps
were done when installing the CMA
system software.
ESUPGRADE- <timestamp> .txt Log file that shows the output of the CMA
system upgrade script (not applicable
unless an upgrade was performed).
Log File Related to Dial Plan Functionality
DialRule_Log.txt General log file used by the dial rule
process. This process generates dial out
strings to endpoints, controls the dialing
rules set up in the user interface.
SiteTopo_Log.txt When in debug mode, this log file
contains messages about site topology
entry and usage.
Log File Related to External Database Functionality
ServiceMonitor_Log.txt Log file for the redundancy service that
shows when a redundant CMA system
goes into active or standby mode.
Log Files Related to Scheduling Functionality
AdapterLog_SCH.txt .NET remoting log file that shows
low-level communication errors between
internal system components--in this case,
the scheduling component.
Log Files Related to Global Address Book Functionality
AdapterLog_GAB.txt .NET remoting log file that shows
low-level communication errors from the
GAB communications with the integration
layer.