User's Manual

System Reports
Polycom, Inc. 295
4 To export a message:
a Select the message of interest and click Export Log.
b In the Export Log dialog box, click Yes.
A
GKexport file appears in your default text editor.
c Save the file.
Define Log Settings
To define which messages should be logged
1 Go to Reports > Gatekeeper Message Log.
2 When the Gatekeeper Message Log page appears, click Log Settings.
3 In the Gatekeeper Log Settings dialog box, select the events to log.
Column Description
Type These types of messages display:
• Information, which indicates normal
communications between the CMA system and
the endpoint.
• Warning, which indicates an unscheduled call
and the inability to assign E.164 and ISDN
numbers to an endpoint.
• Error, which indicates the registration of an
endpoint or a call failed, or a lack of resources for
this gateway or MCU exists.
Date/Time Date and time of the event.
Category Specifies whether an event is a registration, call, or
neighboring gatekeeper request.
Description Displays the message sent to or received from the
endpoint, identified by the IP address.
Field Description
Registration
RRQ Registration requests
GRQ Gatekeeper requests
IRR/IRQ Information response or information sent
LWRRQ Light-weight registration request