User's Manual

Polycom CMA System Operations Guide
200 Polycom, Inc.
2 Select the tab for product to update.
3 Select the software update package of interest and click Promote to
Production.
4 Click Yes to confirm the promotion.
The package becomes a production automatic software update package.
Delete the Trial Software Update Package
If you determine that the trial software update package is unacceptable for
production, you can delete it.
To delete a trial software update package
1 Go to Admin > Software Updates > Automatic Software Updates.
2 Select the tab for product to update.
3 Select the software update package of interest and click Delete Software
Update.
4 Click Yes to confirm the deletion.
The package is removed from the Automatic Software Updates list.
5 To return your trial group to the last production version of software, clear
the Allow this version or newer option and click Update.
6 When all endpoints are back to the last production version of software,
reset your automatic software update policy. See “Set an Automatic
Software Update Policy” on page 197.
View and Implement Software Updates for Peripherals
For peripherals that permit software updates from the CMA system, you can
download the updates from
http://support.polycom.com and make them
available from the CMA system web server. You also configure which updates
are for trial or production use. The following topics describe software updates
for peripherals:
• View Software Updates for Peripherals
• Upload Peripheral Software Updates to the CMA Web Server
• Configure Peripheral Updates for Production
• Configure Peripheral Updates for Trial
Note
When doing peripheral upgrades on redundant systems running Microsoft SQL
Server 2005 or 2008 R1, you may receive an SQL server exception. To resolve this
exception, upload the peripheral upgrade package to the secondary server as well.