User's Manual

Polycom CMA System Operations Guide
194 Polycom, Inc.
4 “Upload the Software Package and Create a Software Update Package”
on page 196. For more information on software update packages, see
“View Automatic Software Update Information” on page 191.
5 “Set an Automatic Software Update Policy” on page 197.
List the Serial Numbers for the Endpoints to be Updated
To list the serial numbers for the endpoints to be updated
1 Go to Admin > Software Updates > Automatic Software Updates.
2 Click Get Serial Numbers .
The Endpoint Serial Number List appears listing the endpoints eligible
for automatic software update. Endpoints without serial numbers and
endpoints that are not actively managed by the system are excluded.
3 As needed, use the Filter to customize the endpoint list.
4 Select the specific endpoints to be updated. To select all endpoints in the
list, click the check box in the column header.
5 Click Get Serial Numbers.
The serial number(s) appear in the text box on the page.
6 When updating a single endpoint:
a Record the serial number:____________________________________
b Click Close.
The Automatic Software Updates list reappears.
c Go to “Download the Required Software Package” on page 195.
7 When updating multiple endpoints:
a Create a
.txt file that you can submit to the Polycom Product
Activation site. Put each License Number - Serial Number
combination on a separate line as shown in the following example.
b Return to the Endpoint Serial Number List and click Close.
The Automatic Software Updates list reappears.
c Repeat steps 2 through 7 for each endpoint or set of endpoints to be
updated. You may include all of the serial numbers for all of the
different endpoint types in the same
.txt file.
d Save the
.txt file.
X1006-3202-3027-0101 VR207071500x
X1009-0453-6027-0202 VR207071500x
X1009-1624-6027-0303 VR207071500x