User's Manual

Endpoint and Peripheral Management Operations
Polycom, Inc. 177
Send a Message to an Endpoint
In some situations, such as in response to a help request, you can send a
message to some types of endpoints.
To send a message to an endpoint from the CMA system
1 Go to Endpoint > Monitor View
2 As needed, use the Filter to customize the Endpoint list.
3 Select the endpoint of interest.
If the endpoint can receive text messages, a Send Message option appears
in the Action menu.
4 Click Send Message.
5 In the Send Message to Endpoint dialog box, enter a text message and
click Send.
The message is sent to the endpoint.
Reboot an Endpoint
In some situations, for example when a remote endpoint is unresponsive, you
may need to reboot an endpoint remotely through the CMA system.
To reboot an endpoint from the CMA system
1 Go to Endpoint > Monitor View
2 As needed, use the Filter to customize the Endpoint list.
3 Select the endpoint of interest.
4 Click Reboot Device.
5 To confirm the request, click Reboot.
Associate a User with an Endpoint
To associate an endpoint to a user within the CMA system
1 Go to Endpoint > Monitor View
2 As needed, use the Filter to customize the Endpoint list.
3 Select the endpoint of interest.
4 Click Associate User.