User's Manual

Table of Contents
Polycom, Inc xi
Multilingual Setting ...........................................................................................................20-36
Customizing the Multilingual Setting ..................................................................... 20-36
Banner Display and Customization .................................................................................20-37
Guidelines ............................................................................................................20-37
Non-Modifiable Banner Text ....................................................................................20-38
Sample 1 Banner .................................................................................................20-38
Sample 2 Banner .................................................................................................20-38
Sample 3 Banner .................................................................................................20-38
Sample 4 Banner .................................................................................................20-38
Customizing Banners ................................................................................................. 20-39
Banner Display ............................................................................................................20-40
Login Screen Banner ..........................................................................................20-40
Main Screen Banner ............................................................................................20-41
Software Management ....................................................................................................... 20-41
Backup and Restore Guidelines ............................................................................... 20-41
Using Software Management ...........................................................................20-42
Ping Collaboration Server .................................................................................................20-43
Guidelines .................................................................................................................... 20-43
Using Ping ................................................................................................................... 20-43
Notification Settings ........................................................................................................... 20-43
Logger Diagnostic Files .....................................................................................................20-45
Information Collector ......................................................................................................... 20-47
Standard Security Mode ............................................................................................20-47
Using the Information Collector ..............................................................................20-48
Step 1: Creating the Information Collector Compressed File .............................. 20-48
Step 2: Saving the Compressed File .........................................................................20-49
Step 3: Viewing the Compressed File ...................................................................... 20-49
Auditor .................................................................................................................................20-49
Auditor Files ................................................................................................................ 20-50
Auditor Event History File Storage .................................................................20-50
Retrieving Auditor Files .................................................................................... 20-50
Auditor File Viewer ................................................................................................... 20-52
Audit Events ................................................................................................................ 20-54
Alerts and Faults ................................................................................................. 20-54
Transactions .........................................................................................................20-56
ActiveX Bypass ...................................................................................................................20-57
Installing ActiveX ....................................................................................................... 20-57
Resetting the Collaboration Server ..................................................................................20-57
Upgrading and Downgrading ..........................................................................................20-61
Upgrading or Downgrading the RealPresence Collaboration Server 800s ........ 20-81
System Configuration Flags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21-1
Modifying System Flags ...................................................................................................... 21-1
Manually Adding and Deleting System Flags ....................................................... 21-12
Manually Adding Flags to the CS_MODULE_PARAMETERS Tab ...........21-30
Deleting a Flag .................................................................................................... 21-31
Auto Layout Configuration ...................................................................................... 21-31
Customizing the Default Auto Layout ............................................................ 21-31