User's Manual

Table of Contents
Polycom, Inc xi
ISDN/PSTN Network Services ........................................................................................16-44
Adding/Modifying ISDN/PSTN Network Services ............................................16-45
Obtaining ISDN/PSTN required information ............................................... 16-45
Modifying an ISDN/PSTN Network Service .........................................................16-51
Network Security ................................................................................................................ 16-53
RealPresence Collaboration Server (RMX) 1500/RealPresence Collaboration
Server (RMX) 4000 ......................................................................................................16-53
RealPresence Collaboration Server (RMX) 2000 .................................................... 16-53
Multiple Network Services ............................................................................................... 16-53
Guidelines .................................................................................................................... 16-54
Resource Allocation and Capacity ................................................................... 16-56
First Time Installation and Configuration ..............................................................16-56
Upgrading to Multiple Services ............................................................................... 16-57
Gather Network Equipment and Address Information - IP Network Services
Required Information ................................................................................................16-58
RealPresence Collaboration Server (RMX) Hardware Installation .....................16-59
RealPresence Collaboration Server (RMX) 4000 Multiple Services
Configuration ...................................................................................................... 16-59
RealPresence Collaboration Server (RMX) 2000 Multiple Services
Configuration ...................................................................................................... 16-61
RealPresence Collaboration Server (RMX) 1500 Multiple Services
Configuration ...................................................................................................... 16-62
Collaboration Server Configuration ........................................................................16-62
System Flags and License Settings ................................................................... 16-62
IP Network Service Definition .......................................................................... 16-63
Setting a Network Service as Default ..............................................................16-68
Ethernet Settings .................................................................................................16-69
Signaling Host IP Address and MCU Prefix in GK Indications .................. 16-69
Video/Voice Port Configuration and Resolution Configuration ................ 16-69
Conference Profile ..............................................................................................16-69
Gateway Profiles .................................................................................................16-71
Hardware Monitor .....................................................................................................16-71
Signaling Monitor .......................................................................................................16-72
Conferencing ............................................................................................................... 16-72
Defining Dial Out Participants .........................................................................16-72
Reserving Video Resources for a Conference .................................................16-73
Monitoring Conferences .................................................................................... 16-73
Resource Report ..........................................................................................................16-74
Port Gauge Indications ...................................................................................... 16-74
NAT (Network Address Translation) Traversal ............................................................16-75
Deployment Architectures ................................................................................................ 16-75
Remote Connection Using the Internet ...................................................................16-75
Business to Business Connections ............................................................................16-76
FW (Firewall) NAT Keep Alive ................................................................................16-77
System Configuration in SBC environments .................................................. 16-77
SIP TCP Keep-Alive ........................................................................................... 16-78
IVR Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-1
IVR Services List ................................................................................................................... 17-1